FOH Team Member

Boparan Restaurant Group; Portsmouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at a leading hospitality group as a Front of House Team Member. This role offers a unique opportunity to create memorable dining experiences with authentic Italian cuisine. You'll greet guests, deliver exceptional service, and work collaboratively with the kitchen staff. Enjoy a dynamic work environment with flexible hours and excellent career development opportunities. Plus, indulge in exclusive discounts and perks that make every day at work exciting. If you're passionate about hospitality and customer service, this is the perfect place for you!

Benefits

50% Off total bill for you and 5 friends

Exclusive Discounts via BRG Spark App

20% off at Carluccio’s retail gift shop & deli

Access to advanced pay with Wage Stream

Referral bonus scheme

Flexible working opportunities

Qualifications

• Passion for hospitality and customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and seat guests with a warm smile.
• Deliver exceptional service and take orders.
• Maintain a clean and welcoming dining area.

Skills

Customer Service

Fast-Paced Experience

Job description

Join the Heart of Hospitality as a Front of House Team Member at Carluccio’s!

About Us: At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.

The Role: As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here’s what your day-to-day will look like:

• Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
• Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
• Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors.
• Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest's meal.
• Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.
  
  

What’s In It For You? We’re Not Just Offering a Job; We’re Offering a Career Full Of Excitement And Growth

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
  
  

This is your opportunity to shine in a role that’s as dynamic as you are. If you’re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio’s as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

Honest – Acting with integrity in everything we do.

Hardworking – Giving our best, every day.

Hungry – Always striving for growth and excellence.

Heart – Caring deeply about our people, our guests, and our communities.

Carluccio's in Portsmouth offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.

Skills

Fast-Paced Experience

Customer Service