Front of House Team Member

The Dell; Seaview; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks a dedicated front of house waitress to enhance the dining experience at a beachfront restaurant. This exciting role involves greeting guests, taking orders, serving food, and ensuring customer satisfaction. Join a family-run business that prides itself on tasty food and great vibes, while enjoying the beautiful views of Appley Beach. If you have a passion for customer service and a keen eye for detail, this opportunity is perfect for you!

Qualifications

• Experience in customer service roles, particularly in hospitality.
• Strong communication skills and ability to work in a team.

Responsibilities

• Warmly welcome patrons and manage reservations.
• Accurately record orders and accommodate dietary restrictions.
• Maintain a friendly demeanor and address customer concerns.

Skills

Customer Service

Attention to Detail

Coordination

Job description

A front of house waitress plays a pivotal role in creating a welcoming and enjoyable dining experience for guests. This position involves a blend of customer service, coordination, and attention to detail.

Responsibilities:

1. Greeting and Seating Guests: Warmly welcome patrons upon arrival, manage reservations, and guide them to their tables.
2. Taking Orders: Accurately record food and beverage orders, offer menu recommendations, and note any dietary restrictions or allergies.
3. Serving Food and Beverages: Deliver orders promptly, ensure correct presentation, and accommodate any special requests.
4. Customer Interaction: Maintain a friendly and attentive demeanor, addressing questions or concerns to enhance the dining experience.
5. Table Maintenance: Regularly check on tables to refill drinks, clear used dishes, and reset for new guests.
6. Handling Payments: Process bills accurately, manage cash or card transactions, and issue receipts.
7. Collaboration: Coordinate with kitchen and bar staff to ensure timely service and address order modifications or issues.

Requirements:

• Experience: Required
• Employment Type: Full-time
• Starting Date: Immediate start

About The Dell:

The Dell is a beachfront restaurant overlooking Appley Beach on the Isle of Wight. We focus on creating tasty food and drinks, great vibes, and relaxing experiences. As a family-run business, we take pride and care in what we do.