FOH Team Leader

Hungry Horse - BRA_104; Baildon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality brand is seeking a Team Leader to ensure a smooth shift and exceptional customer experiences. You will lead the team, maintain high standards, and handle responsibilities in the absence of management. Competitive salary and extensive benefits including discounts and a referral bonus are offered to enhance your career.

Benefits

Competitive salary

Pension contributions

Career development opportunities

33% discount for you and 15% for loved ones

Free employee assistance program

50% discount at Greene King Inns

Referral bonus up to £1,500

Early wage access

Retail discounts at Superdrug and others

Qualifications

• Lead by example in service and customer interaction.
• Ability to adapt to busy shifts is essential.

Responsibilities

• Ensure customer experiences are heartfelt and memorable.
• Organize the team effectively during busy periods.
• Deputize for management and resolve issues.

Skills

Attention to detail

Positive attitude

Team spirit

Quick thinking

Job description

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Job Title: Team Leader

As a Team Leader, you’ll lead by example, ensuring the team has everything they need for a smooth shift! You’ll maintain high standards and keep our customers happy.

Responsibilities

• Provide customers with a heartfelt and memorable experience each time they visit.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, clean, and issues are addressed promptly.

Qualifications

• Attention to detail, ensuring every pint is poured perfectly.
• Lead by example in service and welcoming customers.
• Ability to think quickly and adapt during busy shifts.
• Positive attitude and team spirit.

Additional Benefits

• Competitive salary, pension contributions, and career development opportunities.
• 33% discount for you and 15% for loved ones on all brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus of up to £1,500 for successful hires.
• Access your wages early with Wagestream.
• Retail discounts at Superdrug, Three Mobile, and more.