The Cellar Trust - Safe Spaces Team Leader

Bradford Council; Baildon; On-site; GBP 28,000; Full time

Job summary

Bradford Council is seeking a Crisis Support Team Leader for its Safe Spaces service based in Shipley. This permanent role involves leading a team to provide crisis support to young people, ensuring their safety and wellbeing in a supportive environment. Responsibilities include team supervision, managing referrals, and delivering outreach sessions within the community. Ideal candidates will demonstrate strong leadership qualities and a passion for improving futures for those in crisis.

Qualifications

• Experience in supervising a team and providing support in crisis situations.
• Ability to deliver one-to-one support sessions effectively.
• Knowledge of mental health issues and safeguarding protocols.

Responsibilities

• Lead a team of Crisis Support Workers and manage shifts.
• Ensure effective running of the Safe Spaces service for young people.
• Deliver one-to-one support to clients in crisis.

Skills

Supervision

Crisis Support

Team Leadership

Mental Health Awareness

Job description

Grade D2: £27,295 FTE per annum

Based in Shipley

Permanent

Shifts available: Wed, Fri and Sun: 3pm – 9pm

Purpose of the Job:

You will lead a team of Crisis Support Workers to ensure the effective running of the Safe Spaces children and young people’s service. Safe Spaces is a non-clinical, supportive environment designed to help people in crisis stay safe, work through and understand their feelings, and then help them to access the support they need going forward. You will also deliver one-to-one crisis support to young people face to face or over the telephone.

Main Duties:

• Provide day to day supervision and support of Crisis Support Workers to ensure the effective running of the service.
• Lead shifts, including organising rotas/covering absences, lead team meetings and handovers and taking responsibility for health & safety.
• Manage any issues on shift, such as safeguarding and serious incidents, escalating as necessary and following all required procedures.
• Support the Service Lead in a range of duties including the management of safeguarding concerns, interviewing, reporting, client feedback procedures and auditing records.
• Deliver one to one support sessions to young people in mental health crisis in a recovery-focused and person-centred way, which builds confidence and helps people to move forward.
• Ensure that client notes and information are recorded in an accurate and timely manner and kept updated.
• Manage referrals and book appointments.
• Make onward referrals and signpost where necessary.
• Offer outreach sessions within the community, such as at care homes, community centres, schools and in client homes.
• Assist in risk assessments with multi-disciplinary staff, highlighting any changes in clients' presentation relevant to their safety plan and feedback accordingly.
• Liaise with professionals and organisations across the district including referrers and partners.

Values and Behaviours:

• Create and maintain a culture of respect always challenging and rooting out discrimination and stigma.
• Demonstrate a consistent belief in people and tenacity in supporting people to improve their future.
• Be passionate about our work and inspire others to feel the same.
• Be committed to doing things well and always look for opportunities for improvement.
• Model excellent partnership and team working.