FOH Supervisor

Slim Chickens UK & Europe; Swansea; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

50% colleague discount

BRG Spark App discounts

Healthcare support

Job summary

Slim Chickens Swansea is seeking a Front of House Supervisor to lead the restaurant’s front-of-house team and ensure exceptional guest experiences. You’ll supervise service, train staff, and uphold brand standards in a fast-paced, friendly venue.

Join a BRG brand with strong discounts, career progression, and flexible scheduling. You’ll play a key role in delivering memorable hospitality and driving customer satisfaction daily.

Qualifications

• Experience supervising front-of-house in a restaurant or fast-paced setting.
• Strong leadership and ability to motivate a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and coordinate front-of-house operations to ensure seamless service.
• Lead, mentor and motivate the front-of-house team to deliver outstanding customer experiences.
• Maintain highest standards of customer service, cleanliness and presentation.
• Manage guest relations and resolve issues to ensure satisfaction.
• Assist with staff training and development to uphold brand standards.
• Support management in driving sales and achieving business goals.

Skills

Supervisor

Fast-Paced Experience

Shift Management

Teamwork

Job description

Could you be our next Front of House Supervisor in Slim Chickens Swansea? Slim Chickens serves up southern-inspired fresh delicious chicken tenders, wings, and sandwiches in a casual, laid-back setting!

Why Slim Chickens?

Slim Chickens is a Sunday Times Best Big Company to Work For 2025 and 2026, where you’ll have endless opportunities to develop, grow, and learn new skills while working alongside some of the best colleagues in hospitality. There has never been a better time to join us!

Slim’s is where southern-inspired flavours meet a vibrant, modern vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need a Front of House Supervisor who’s as excited about our journey as we are.

What You’ll Be Doing

• Supervising and coordinating front-of-house operations to ensure seamless service
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
• Ensuring the highest standards of customer service, cleanliness, and presentation
• Managing guest relations, handling any issues, and ensuring customer satisfaction
• Assisting with staff training and development to uphold our brand standards
• Supporting the management team in driving sales and achieving business goals
• Creating a welcoming and positive atmosphere where both staff and guests thrive

What We’re Looking For

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment
• A natural leader with the ability to inspire and guide a team
• A passion for hospitality and delivering top-notch service
• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• Ability to stay calm and efficient under pressure
• Flexible, availability that includes weekends, late nights and bank holidays – we’re always on the go!

Why You’ll Love It Here

• Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared! You can also get 20% off at Carluccio’s retail gift shop & deli (in store and online)
• Exclusive Discounts: Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many many more through our BRG Spark App
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
• Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral Rewards: Earn bonuses by referring your friends to join our team
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
• Flexible Working: Find a work-life balance with flexible scheduling options

If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be!

Slim’s is part of Boparan Restaurant Group (BRG) a growing hospitality group of Brand's, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

Honest – Acting with integrity in everything we do

Hardworking – Giving our best, every day

Hungry – Always striving for growth and excellence

Heart – Caring deeply about our people, our guests, and our communities

Skills

• Supervisor
• Fast-Paced Experience
• Shift Management
• Teamwork