FM Contract Support Specialist

Wates Group; Cambridge; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Job summary

Wates Group is seeking a Contract Support Administrator to join our Facilities Management team at the Wellcome Genome Campus, Cambridgeshire. You will provide comprehensive administrative support, raise and track work orders, and manage invoicing and reporting to support service delivery.

The role requires experience in FM administration, CAFM systems and strong organisational and customer service skills. You will coordinate with clients, suppliers and engineers while juggling multiple

Qualifications

• Experience in Contract Support or FM administration.
• Experience in FM/building services environment.
• Strong administrative and organisational skills.
• Experience using CAFM and Microsoft Office.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities with attention to detail.
• Experience with financial and reporting processes.

Responsibilities

• Provide administrative support to the Facilities Management contract team.
• Raise, monitor and close work orders for financial processing.
• Raise purchase orders and process supplier invoices.
• Raise invoices to client for completed works and follow up on outstanding invoices.
• Support with WIP management to ensure no aged WIP.
• Assist with budgeting, cost control and monthly reporting.
• Liaise with clients, suppliers and internal stakeholders for service delivery.
• Keep documentation up to date with company and client requirements.

Skills

Administrative skills

Microsoft Office

CAFM systems

Communication skills

Organisational skills

Client-facing

Financial reporting

Tools

CAFM software

Job description

Wates Group is seeking a Contract Support Administrator to join our Facilities Management team at the Wellcome Genome Campus, Cambridgeshire. You will provide comprehensive administrative support, raise and track work orders, and manage invoicing and reporting to support service delivery.

The role requires experience in FM administration, CAFM systems and strong organisational and customer service skills. You will coordinate with clients, suppliers and engineers while juggling multiple