Flooring Sales Pro - Customer-First & Growth Mindset

Tapi Carpets & Floors; Crawley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25% colleague discount

Salary sacrifice pension

Perks platform (cinema & brand deals)

Employee Assistance Programme

Birthday day off

Cycle to work scheme

Job summary

Tapi Carpets & Floors is seeking a friendly, sales-driven advisor to help customers bring their flooring vision to life. You will join a store team to provide excellent service, answer pre-sales questions, and assist with order completions and post-sales queries.

You'll undergo Tapi Academy training with guaranteed OTE while you learn, plus benefits such as a 25% discount, pension, and perks. If you’re energetic, presentable and motivated to delight customers, apply today.

Qualifications

• Customer-focused and sales-driven mindset.
• Presentable, switched-on and honest with a positive attitude.
• Self-motivated, enthusiastic and keen to impress in a busy store.

Responsibilities

• Work with store team to wow customers at every turn.
• Provide top-notch pre- and post-sales service and handle occasional complaints.
• Support the team with promotions and store housekeeping, reporting to Store Manager.
• Learn about Tapi products to offer bespoke advice and cost a room for flooring solutions.
• Deliver flooring excellence and maintain a 5* Trustpilot standard.
• Always seek ways to improve store and service for customers and colleagues.

Skills

Customer service

Sales driven

Team player

Presentable

Job description

Tapi Carpets & Floors is seeking a friendly, sales-driven advisor to help customers bring their flooring vision to life. You will join a store team to provide excellent service, answer pre-sales questions, and assist with order completions and post-sales queries.

You'll undergo Tapi Academy training with guaranteed OTE while you learn, plus benefits such as a 25% discount, pension, and perks. If you’re energetic, presentable and motivated to delight customers, apply today.