Flooring Sales Advisor: Grow, Wow & Benefits

Tapi Carpets & Floors Limited; Farnborough; Hybride; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

25% colleague discount

Pension scheme

Perks platform

Employee Assistance Programme

Birthday day off

Cycle to work

Résumé du poste

Tapi Carpets & Floors Limited is seeking an enthusiastic sales adviser to help customers bring their flooring visions to life. You will learn from industry experts and play a key role in turning inquiries into completed orders, guiding customers through bespoke product options and room costing.

Join a supportive team culture with a strong focus on customer satisfaction. Tapi offers a 12-week training programme, a 5-star Trustpilot reputation, and opportunities for development across our

Qualifications

• Experience delivering high-quality customer service in a retail setting.
• Ability to handle pre- and post-sales queries and occasional escalations.
• Confident communicator who can upsell and build rapport with customers.

Responsabilités

• Assist store team to wow customers at every touchpoint.
• Provide top-notch customer service for pre-sales and order completions and post-sales questions.
• Support promotional changes, store housekeeping, and report to Store Manager.
• Identify new ways to improve store and service delivery for customers.
• Learn product knowledge to offer bespoke advice and room-costing guidance.

Connaissances

Customer service

Sales driven

Communication

Description du poste

Tapi Carpets & Floors Limited is seeking an enthusiastic sales adviser to help customers bring their flooring visions to life. You will learn from industry experts and play a key role in turning inquiries into completed orders, guiding customers through bespoke product options and room costing.

Join a supportive team culture with a strong focus on customer satisfaction. Tapi offers a 12-week training programme, a 5-star Trustpilot reputation, and opportunities for development across our