Flooring Sales Advisor - Training & Perks + Customer Focus

Tapi Carpets & Floors; Metchley; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

25% colleague discount

Salary sacrifice pension

Perks platform (cinema tickets, brand‑

discounts on well-known brands

Résumé du poste

Tapi Carpets & Floors Selly Oak is recruiting a store sales advisor who thrives on helping customers and delivering great service. You’ll work with a close-knit team to understand customer needs, guide them through our flooring ranges, and provide bespoke advice while learning how to cost a room and present flooring solutions.

You’ll be a presentable, proactive person who loves a fast-paced store environment, aims to wow customers at every interaction, and contributes to a positive customer

Qualifications

• Customer-focused with strong interpersonal skills.
• Able to handle pre- and post-sale queries with a friendly approach.
• Willing to learn product knowledge and cost room layouts.

Responsabilités

• Assist customers to realise their vision through great product knowledge and service.
• Work with store team to deliver a memorable shopping experience and achieve sales targets.
• Handle pre-sales queries, process orders, and support promotions and store housekeeping.

Connaissances

Customer service

Sales driven

Communication

Team player

Description du poste

Tapi Carpets & Floors Selly Oak is recruiting a store sales advisor who thrives on helping customers and delivering great service. You’ll work with a close-knit team to understand customer needs, guide them through our flooring ranges, and provide bespoke advice while learning how to cost a room and present flooring solutions.

You’ll be a presentable, proactive person who loves a fast-paced store environment, aims to wow customers at every interaction, and contributes to a positive customer