Floor Supervisor – Events

The Megaro Hotel; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Derbyshire House in London seeks a Floor Supervisor – Events to manage and deliver outstanding guest experiences across our 11 rooms and rooftop terrace. You will lead the events team on a fast-paced floor, ensuring flawless service and coordination with other departments.

This hands-on role requires strong leadership, excellent English communication, and a proactive, calm approach. Weekend support is required when needed to cover events.

Qualifications

• Previous supervisory experience in Events, Hospitality, Hotels or Conference & Banqueting.
• Highly organised and able to work in a fast-paced environment.
• Excellent communication skills and a strong command of English.
• Passionate about delivering exceptional events and guest experiences.
• Confident leading and developing a team.
• Flexible and willing to support weekend events when required.
• Genuine desire to grow and develop within a forward-thinking company.

Responsibilities

• Hands-on and proactive, ensuring smooth running of events and high service standards.
• Lead, motivate, train and coach the events team.
• Lay up, set up rooms, service and manage event operations.
• Open/close event spaces and maintain areas to standard.
• Coordinate with Events Coordinator, Head of Events, Kitchen and other departments.
• Manage stock control and perform stock checks.
• Build strong guest relationships and deliver exceptional service.
• Remain calm and organized under pressure with a solution focus.
• Handle operational reporting and cashing-up procedures where required.
• Maintain high standards of cleanliness, food safety, and health & safety.

Skills

Leadership

Customer service

Communication

Organisation

English

Team management

Stock control

Problem solving

Cash handling

Job description

Floor Supervisor – Events

Kings Cross St Pancras, London

We are looking for an energetic, confident, and highly organised Floor Supervisor – Events to join our team at the beautiful Derbyshire House, one of the most versatile meeting and events venues in the area.

Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more.

Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required.

This is a hands-on operational role for someone who thrives in a fast-paced events environment, enjoys being on the floor, and takes pride in delivering an exceptional guest experience.

The Floor Supervisor will be:

• Hands-on and proactive, ensuring the smooth running of events and the highest standards of service.

• A confident and natural leader, supporting, motivating, training and coaching the events team.

• Experienced in laying up, room set-ups, service and event operations.

• Responsible for opening and closing event spaces, ensuring all areas are maintained to the required standard.

• Comfortable coordinating with the Events Coordinator and Head of Events, Kitchen and other departments to ensure seamless service.

• Experienced in stock control, stock checks.

• Able to build strong relationships with guests and deliver exceptional customer service.

• Calm and organised under pressure, with a positive, hands-on and problem-solving attitude.

• Confident with operational reporting and cashing-up procedures where required.

• Committed to maintaining high standards of cleanliness, food safety, personal presentation and health & safety.

To be considered, you must:

• Have previous experience in a similar supervisory role within Events, Hospitality, Hotels or Conference & Banqueting.

• Be highly organised, efficient and able to work well in a fast-paced environment.

• Have excellent communication skills and a strong command of English.

• Be passionate about delivering exceptional events and guest experiences.

• Be confident leading and developing a team.

• Be flexible and willing to support weekend events when required.

• Have a genuine desire to grow and develop within a forward-thinking company.