Events Floor Supervisor: Lead Setups & Guest Experience

St Pancras Hotel Services Ltd; Greater London; On-site; GBP 17,000 - 21,000; Full time

Job summary

St Pancras Hotel Services Ltd in London, King’s Cross, seeks a Floor Supervisor – Events to lead on-floor operations at Derbyshire House. You will drive set-ups, service delivery and guest experiences across the venue’s 11 rooms and rooftop terrace.

The role is hands-on and fast-paced, requiring leadership, strong English communication and a flair for maintaining high standards, with flexibility for weekend events when required.

Qualifications

• Previous supervisory experience in events or hospitality is not required.
• Strong leadership and team coaching capabilities are essential.
• Excellent English communication and guest service focus.

Responsibilities

• Oversee smooth delivery of events and maintain highest service standards.
• Lead, train and coach the events team on floor operations.
• Manage room setups, stock checks and opening/closing of spaces.
• Coordinate with Events Coordinator, Head of Events, Kitchen and other departments.
• Maintain cleanliness, health & safety and reporting procedures.

Skills

Leadership

Stock control

English fluency

Customer service

Communication skills

Organised

Problem-solving

Job description

St Pancras Hotel Services Ltd in London, King’s Cross, seeks a Floor Supervisor – Events to lead on-floor operations at Derbyshire House. You will drive set-ups, service delivery and guest experiences across the venue’s 11 rooms and rooftop terrace.

The role is hands-on and fast-paced, requiring leadership, strong English communication and a flair for maintaining high standards, with flexibility for weekend events when required.