Floor Manager - Flagship

Levi Strauss & Co.; London; On-site; GBP 28,000 - 40,000; Full time

Job summary

As a Floor Manager at a leading fashion brand, you will bridge the gap between products and customers while supporting a dynamic retail team. Your role focuses on enhancing store performance by managing KPIs, providing exceptional customer service, and fostering team development. If you are passionate about the brand and committed to delivering results, this role offers an exciting opportunity in a vibrant retail environment.

Benefits

Competitive salary

Incredible benefits

Opportunity to develop skills for future career

Qualifications

• Strong customer service skills and experience in efficiently managing a team.
• A good track record of developing and progressing your team.
• Experience in working to and driving KPIs and sales targets.

Responsibilities

• Support management in delivering KPIs and implementing profit opportunities.
• Implement daily and weekly sales targets to improve store performance.
• Inspire, motivate and develop the retail team through training and coaching.

Skills

Customer service skills

Team management

KPI management

Training and coaching

Job description

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As a Floor Manager - Regent Street at Levi’s you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing your retail team.

Key parts of the role:

• Support the management team in delivering KPI’s and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Working alongside store operations and the visuals teams to ensure a streamlined process is in place
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensuring the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge
• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and progressing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi’s. So if you’re a lover of all things denim and think this role is for you please click the link to apply.

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