Floor Manager

B&M Retail; Saffron Walden; In loco; GBP 32.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Up to 33 days holiday

10% discount at B&M and Heron Foods

Extensive training and development

Clear career progression

Exclusive retail and hospitality discs

Wellbeing support – EAP

Descrizione del lavoro

B&M Retail in Saffron Walden is looking for a driven Floor Manager to lead our store team. You will drive sales, uphold outstanding standards and deliver a first‑class customer experience in a fast‑paced environment.

You’ll coach and develop colleagues, plan workloads, and adapt quickly to changing priorities while maintaining great merchandising. The role offers extensive training, clear career progression and exclusive store benefits.

Competenze

• Lead from the front with high standards and a strong work ethic.
• Build positive relationships and create a collaborative team.
• Take ownership and make decisions to support store performance.
• Adapt quickly in a fast-moving retail environment.
• Support and develop colleagues to perform at their best.
• Deliver an excellent shopping experience with outstanding operational standards.
• Experience leading a team in fast-paced retail, hospitality, or customer-focused environment.
• Strong communication and people leadership skills.
• Commercial awareness and ability to drive store performance.
• Hands-on approach and willingness to help wherever needed.
• Flexibility to work across days, evenings and weekends.

Mansioni

• Leading and supporting colleagues to deliver exceptional standards across the shop floor.
• Driving sales performance by ensuring products are available, well-presented and easy for customers to shop.
• Maintaining high standards of merchandising, availability and store presentation.
• Planning and prioritising workloads to ensure the store is ready to trade.
• Coaching and developing colleagues to build confidence, capability and performance.
• Responding quickly to changing priorities and supporting the wider management team where needed.

Conoscenze

People leadership

Communication

Decision making

Hands-on

Flexibility

Operational excellence

Descrizione del lavoro

We're looking for a driven and hands-on Floor Manager to join our Saffron Walden store. This is an exciting opportunity for an experienced retail leader who thrives in a fast-paced environment, enjoys developing people and takes pride in delivering outstanding standards and customer experiences. As a key member of the store management team, you'll play an important role in the day-to-day success of the store. Working closely with colleagues and fellow managers, you'll help drive sales, maintain excellent standards and create an environment where both customers and colleagues can thrive. At B&M, no two days are the same. Whether you're leading a team, supporting a major delivery, driving availability or ensuring the shop floor is ready for trade, you'll be at the heart of the action, setting the standard and leading by example. With over 800 stores across the UK and ambitious growth plans, there's never been a better time to join a growing business that's investing in its people, supporting career development and creating exciting opportunities for growth.

What You’ll Be Doing

• Leading and supporting colleagues to deliver exceptional standards across the shop floor.
• Driving sales performance by ensuring products are available, well-presented and easy for customers to shop.
• Maintaining high standards of merchandising, availability and store presentation.
• Planning and prioritising workloads to ensure the store is ready to trade.
• Coaching and developing colleagues to build confidence, capability and performance.
• Responding quickly to changing priorities and supporting the wider management team where needed.

What We’re Looking For

• Lead from the front, demonstrating high standards and a strong work ethic.
• Build positive relationships and create a collaborative team environment.
• Take ownership of their area and make decisions that support store performance.
• Adapt quickly in a fast-moving retail environment and maintain focus under pressure.
• Support and develop colleagues, helping them perform at their best.
• Deliver an excellent shopping experience by maintaining outstanding operational standards.
• Experience leading a team within a fast-paced retail, hospitality or customer-focused environment.
• Strong communication and people leadership skills.
• Commercial awareness and an understanding of how to drive store performance.
• A passion for delivering high standards and operational excellence.
• Confidence managing priorities and making decisions in a busy environment.
• A hands-on approach and willingness to get involved wherever needed.
• Flexibility to work across days, evenings and weekends.
• Competitive salary plus bonus opportunity
• Up to 33 days' holiday
• 10% discount at B&M and Heron Foods
• Extensive training and development opportunities
• Clear career progression within a growing business
• Exclusive retail and hospitality discounts
• Wellbeing support through our Employee Assistance Programme

B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.