Floor Manager

TN United Kingdom; Liverpool City Region; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading restaurant group is seeking a Floor Manager to oversee daily operations and ensure high service standards. The ideal candidate will have a proactive approach, excellent communication skills, and experience in a similar role. Join a dynamic team and enjoy numerous perks, including free meals, staff discounts, and opportunities for professional development.

Benefits

Free Meals on Duty

50% Staff Discount

Refer a Friend

Elevate Training Academy

Volunteering Days

Squadra App

Wagestream

Legal and Financial Advice

Colleague of the Month

Best in Class Pension

Qualifications

• 2 years’ experience in a similar role.

Responsibilities

• Delegate work assignments and ensure smooth running of the restaurant.
• Assist in recruitment and support training of employees.
• Ensure high standards of service and deal with customer complaints.

Skills

Communication

Organizational Skills

Proactivity

Job description

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San Carlo Haleare hiring a Floor Manager!

Our story

The Distefano family,
spanning two generations, started San Carlo over 30 years ago and has seen it grow
to twenty-five authentic Italian restaurants across the UK – from Covent Garden,
Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds,
Cheshire and Manchester, with a growing number overseas – including Kuwait,
Bangkok and Qatar, and with new sites set to open in Miami.

• Free Meals on Duty - Delicious, healthy meals, all free
• 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
• Refer a Friend - Bring your friends and earn up to £1,000 per person
• Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
• Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
• Squadra App - Offering you discounts and rewards with thousands of companies worldwide
• Wagestream - Access to earned pay at any point of the month
• Legal and Financial Advice - Free legal and financial advice for you and your family
• Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
• San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
• Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
• Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow

Key Responsibilities:

• Delegate work assignments, find the right person and assign them the right job, adapting to the skill and necessities.
• Assist in the recruitment of new employees for the restaurant.
• Ensure the smooth running of the restaurant and that it is staffed at correct levels each day.
• Ensure delivery of high standards of service at all times.
• Support employee performance and encourage it to an acceptable standard.
• Assist and support training and development of all employees.
• Deal effectively with customer complaints.

Required Qualifications & Experience:

• 2 years’ experience in a similar role
• Excellent communication skills
• Meticulous attention to detail, highly organised and capable of handling multiple tasks
• A proactive self-starter who can work independently with good judgement and minimal direction