Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Glasgow, UK, responsible for ensuring a high-quality in-store experience. In this role, you will supervise the floor, provide coaching to staff and assist in driving daily sales performance. You will manage store operations, demonstrate product knowledge, and uphold brand values. Previous retail experience and strong leadership skills are essential for success. Join us to make a lasting impact on customer satisfaction and team achievement.

Qualifications

• Experience in retail or customer service environment.
• Ability to coach and lead a team effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Ensure quality in-store customer experience.
• Act as Floor Supervisor guiding Brand Reps.
• Analyze reporting to inform decision making.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Glasgow, UK, responsible for ensuring a high-quality in-store experience. In this role, you will supervise the floor, provide coaching to staff and assist in driving daily sales performance. You will manage store operations, demonstrate product knowledge, and uphold brand values. Previous retail experience and strong leadership skills are essential for success. Join us to make a lasting impact on customer satisfaction and team achievement.