Floating Support Worker – Mental Health (Durham Area)

Key Health; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community health support organization in the Durham area is seeking a Floating Support Worker to provide crucial emotional and practical assistance to individuals with mental health needs. This full-time role demands a flexible approach, including evenings and weekends, within clients' homes and the community. Candidates should have experience in mental health support, strong communication skills, and the ability to handle crises. A full UK driving license is essential for this position offering £12.30 per hour.

Qualifications

• Experience supporting individuals with mental health needs.
• Able to manage crises and support clients with complex needs.
• Non-judgemental, patient, resilient, and emotionally aware.

Responsibilities

• Provide emotional and practical support within clients’ homes and the community.
• Work in a recovery-focused way, following individual support plans.
• Promote independence and confidence.

Skills

Experience supporting individuals with mental health needs

Strong communication skills

Problem-solving skills

Relationship-building skills

Ability to manage crises

Job description

Floating Support Worker – Mental Health (Durham Area)

Location: Bishop Auckland / East Durham (DL14)

Contract: Full-time, 37.5 hours per week

Salary: £12.30 per hour

Start Date: ASAP

Driver With Own Car Required

About the Role

We are recruiting for a Mental Health Floating Support Worker to deliver practical and emotional support to individuals living in their own homes across Bishop Auckland and East Durham.

This is a community-based role supporting people with mental health needs to develop independence, improve wellbeing, build confidence, and maintain safe and stable tenancies. You will work in a recovery-focused, person-centred way, helping people access social opportunities and encouraging meaningful inclusion in the community.

You will also support with the day-to-day coordination of the service and ensure a consistent, high-quality approach when working alongside clients, families, and professionals.

Key Responsibilities

• Provide emotional and practical support within clients’ homes and the community
• Work in a recovery-focused way, following individual support plans
• Promote independence, confidence, self-management, and safe daily living
• Support clients with social inclusion, community engagement and building routines
• Respond sensitively to mental health needs, crisis situations and fluctuating wellbeing
• Maintain accurate records, reports and communication
• Work collaboratively with families and external agencies
• Assist with tenancy sustainment, budgeting, wellbeing and access to services
• Support the service with day-to-day operational tasks
• Work flexibly to meet the needs of the service, including evenings and weekends

Person Specification

• Experience supporting individuals with mental health needs
• Able to work flexibly, including evenings and weekends
• Strong communication, problem-solving and relationship-building skills
• Non-judgemental, patient, resilient and emotionally aware
• Comfortable working independently in the community
• Able to manage crises and support clients with complex needs
• Full UK driving licence and access to your own car (essential)

Hours

37.5 hours per week

Flexible schedule, including evenings and weekends as needed

Consistent with the 37.5-hour requirement and flexible pattern indicated in the materials

Salary

£12.30 per hour (Point One)

Apply Today

If you are passionate about supporting individuals with mental health needs to live independently and thrive in their community, we want to hear from you.

Apply now for an immediate start