Floating Support Worker

CIPHR Limited.; Rugby; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

Refuge in Warwickshire is seeking a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in dispersed refuge accommodation. The role involves forming a team for the Warwickshire Dispersed Safe Accommodation service, offering emergency accommodation and access to housing, welfare, benefits and legal advice.

You will carry a caseload from crisis to move-on, work with partners, and participate in an out-of-hours

Qualifications

• This role requires the ability to provide practical and emotional support to survivors of domestic abuse and their children.
• Willingness to work with dispersed refuge accommodation across Warwickshire.
• Capability to collaborate with partner organisations to meet survivors' needs.

Responsibilities

• Provide high quality practical and emotional support to survivors and their children.
• Carry a caseload to enable holistic and intensive support from crisis through move-on.
• Work in partnership with statutory and voluntary sector partners to meet survivors' needs.
• Participate in an out-of-hours on-call rota.
• Role restricted to women due to the nature of the role.

Job description

Location North of Warwickshire and Rugby Service/location/team Hybrid working between staff offices across Warwickshire, Dispersed Accommodation (mainly based in the North of Warwickshire and Rugby) and occasional home working Salary £26,701.36 per annum Job Profile Job Profile document

Role Overview

We are recruiting for a Floating Support Worker to join our team in our Warwickshire Service.

Job Title: Floating Support Worker

Location: Warwickshire -Hybrid working between staff offices across Warwickshire, Dispersed Accommodation (mainly based in the North of Warwickshire and Rugby) and occasional home working

Salary: £26,701.36 per annum

Contract type:Full Time, Permanent

Hours:37.5 hour per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire.

In this role, you will be forming a team that makes up the Warwickshire Dispersed Safe Accommodation service. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation.

FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 11 November 2026

Interview Date: 25 November 2026

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. For more information on our work, please visit www.refuge.org.uk .

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.