Housing Support Worker

Refuge; England; Presencial; GBP 26.000 - 29.000; Jornada completa

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Benefits package

Descripción de la vacante

Refuge in Warwickshire is recruiting a Housing Support Worker to deliver practical and emotional support to survivors of domestic abuse and their children residing in dispersed refuge accommodation across Warwickshire.

You will contribute to the Warwickshire Dispersed Safe Accommodation service, collaborating with Floating Support Workers and Child Support Workers to meet a wide range of survivor needs, including health and safety, maintenance of units, and helping access housing benefits and

Responsabilidades

• Provide high quality practical and emotional support to survivors of domestic abuse and their children living in dispersed refuge accommodation across Warwickshire.
• Maintain Health and Safety of emergency safe accommodation units and manage cleaning/replacements between uses.
• Assist survivors with accessing housing benefit and exploring move-on accommodation.
• Ensure properties comply with Refuge accommodation standards and Health and Safety requirements.

Descripción del empleo

Location

Warwickshire

Service/location/team

Warwickshire - Hybrid working between staff offices across Warwickshire, Dispersed Accommodation (mainly based in the North of Warwickshire and Rugby) and occasional home working

Salary

£26,701.36 per annum

We are recruiting for a Housing Support Worker to join our team in Warwickshire

Job Title: Housing Support Worker

Location

Warwickshire - Hybrid working between staff offices across Warwickshire, Dispersed Accommodation (mainly based in the North of Warwickshire and Rugby) and occasional home working

Salary

£26,701.36 per annum

Contract type

Full Time, Permanent

Hours

37.5 hours per week

This is an opportunity to join Refuge as a Housing Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire.

You will form a team that makes up the Warwickshire Dispersed Safe Accommodation service. This service provides emergency safe accommodation across Warwickshire with high-quality domestic abuse support, 'by-and-for' services for survivors of domestic abuse and their children. Housing Support Workers will work closely with the Floating Support Workers and Child Support Workers (who provide the personal support to survivors of domestic abuse and their children) to ensure that the emergency accommodation and support meets the whole range of survivors' needs.

The post holder will be responsible for the Health and Safety and maintenance of emergency safe accommodation units in multiple 1-3-bedroom properties across Warwickshire. This will include the practical set up and maintenance of home furnishings and utilities in each property and the management of the cleaning and replacements required between each use of the accommodation unit.

The post holder will provide support to survivors fleeing domestic abuse around accessing housing benefit for the dispersed accommodation and support survivors with exploring and accessing move on accommodation. You will also be responsible for ensuring that the properties will maintain Refuge's accommodation standards and comply with all Health and Safety legislation and requirements

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 5 November 2026

Interview Date: 20 November 2026

Refuge is the UK's largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. For more information on our work, please visit www.refuge.org.uk.

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.