Floating Support Worker

Codi Group; Newport; On-site; GBP 19,000 - 26,000; Full time

Job summary

Codi Group in Newport is seeking a dedicated Floating Support Worker to join the Pathways Floating Support Team. This full-time role involves delivering person-centred support to individuals with challenging histories, including substance use concerns.

You will manage caseloads, travel to clients’ homes or agreed venues, and work with partner services to ensure tailored, coordinated support that helps people achieve positive outcomes.

Qualifications

• Passion to work with and enable people to live as independent a life as possible.
• Ability to work alone as well as in a team.
• Ability to handle conflicting and difficult situations.
• Understanding of homelessness and complex needs.

Responsibilities

• Manage your own caseload and electronic diary.
• Follow safe working practices, including Lone working policy.
• Travel to clients' homes or agreed neutral venues.
• Engage with clients to establish goals and support plans.
• Provide guidance on finances, health, welfare benefits, housing options, digital inclusion and tenancy skills.
• Collaborate with external agencies and signpost to appropriate services.

Skills

Driving license

Team player

Independent work

Conflict management

Homelessness awareness

Job description

As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.

A full-time, Floating Support Worker to join our Newport Pathways Floating Support Team. You will be required to work Monday-Fri office hours, although flexibility is required to meet the needs of our customers.

This service primarily supports individuals who have an offending history and/or face challenges with substance use.

This is a varied and fast-paced role, offering the opportunity to work with people from a wide range of backgrounds while making a meaningful difference to their lives. As part of our experienced team of Floating Support Workers, you will deliver high-quality, person-centred support to help individuals achieve positive outcomes.

You will have the autonomy to plan and structure your week, ensuring each individual receives the best possible support. Working closely with partner services and external agencies, you will help ensure that the people we support receive tailored, coordinated support that meets their needs.

• Managing your own caseload and electronic diary
• Following safe working practices, such as the Lone working policy
• Travelling to the people we support’s homes, or neutral venues where identified and agreed
• Engaging and interacting positively with the people we support to establish goals to work towards
• Providing support, advice and guidance on finances, health, welfare benefits, housing options, digital inclusion and tenancy management skills
• Working with external agencies and signposting the people we support to the appropriate services suited to their needs

Skills and Experience Needed

• A passion to work with and enable people to live as independent a life as possible
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations
• An understanding of the challenges faced around homelessness and challenges around supporting those with complex needs.
• Hold a driving licence and have access to a car

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us, and we encourage you