Floating Support Worker

Emerging Futures CIC; Manchester; On-site; GBP 26,000 - 29,000; Full time

Job summary

Emerging Futures CIC in Manchester is seeking a Floating Support Worker to assist clients with complex needs, assess support requirements, and manage referrals while delivering tenancy sustainment support across the city.

You will work within a specialist floating support team, collaborating with housing, treatment services, local authorities, and partners to reduce evictions and improve access to sustainable housing for vulnerable clients.

Qualifications

• Experience delivering evidence-based interventions for people affected by substance misuse or offending.
• Proven success in tenancy sustainment and building positive community links.
• Keyworker experience managing cases with complex needs, able to work independently.
• Experience collaborating with multiple partnership agencies.

Responsibilities

• Support clients with complex needs, assess support requirements and manage referrals.
• Provide tenancy sustainment guidance to help clients remain housed.
• Work across Manchester with treatment services and housing/community teams.
• Collaborate with Housing Associations, welfare agencies and Local Authority to access resources.

Skills

Evidence-based interventions

Tenancy sustainment

Keyworker experience

Multi-agency collaboration

Job description

Key Information

Position: Floating Support Worker (Community Housing)

Contract: Full-time

Salary: £25,687 – £29,444 per annum

Location: Manchester

Hours Per Week: 37.5 hours per week

Application Closing Date: 30/09/2026

About Emerging Futures CIC

Emerging Futures began in 2014, born from a belief that recovery is possible for everyone, and that those who have walked that path should lead the way forward.
From modest beginnings, Emerging Futures expanded across the UK, to a growing and diverse team of staff and volunteers, many with lived experience themselves. Offering support to people affected by homelessness and drug and alcohol use, Emerging Futures has helped thousands through housing, coaching and therapeutic programmes.
Using compassion and courage, Emerging Futures believes that recovery is not just a word, it's a promise that anything is possible. Together, we're working for a world where everyone has somewhere to live, something to do, and someone to love.

About the Role

As a Floating Support Worker, you'll support clients with complex needs, assessing their support requirements and managing referrals. You'll provide tenancy sustainment support and guide clients through Manchester's treatment services. You will join a specialist floating support team working with individuals facing substance misuse issues and at risk of eviction or homelessness, or struggling to engage with services. Your work will take you across the city, collaborating with CGL's treatment provider, EF's housing & community services, and other partner agencies. These include Housing Associations, wellbeing services, welfare agencies, the Local Authority, ASB teams, tenancy sustainment services and legal services. You'll also identify local resources to enhance support, aiming to improve access to sustainable housing; reduce unplanned exits from drug and alcohol treatment and provide effective housing support and address unmet housing needs.

About you

• Experience delivering evidence-based interventions for individuals impacted by substance misuse and/or offending.
• Proven success in supporting tenancy sustainment and fostering positive community connections.
• Keyworker experience managing cases with complex needs, including the ability to work independently.
• Experience collaborating with multiple partnership agencies.

By joining the Emerging Futures workforce, you become part of a nationwide team dedicated to providing addiction recovery support services throughout the United Kingdom.