Floating Support Worker

BRC Jobs; Exeter; On-site; GBP 24,000 - 33,000; Full time

Benefits offered by this job

Rewards Platform & EAP

Health Cash Plan

27 days annual leave + birthday day

30% staff discount

Competitive pension

Supervised career development

Blue Light Card discounts

Reflective practice sessions

Job summary

BRC Jobs is seeking a Floating Support Worker to provide flexible, person-centred support across the South West, covering Exeter, Somerset and Dorset. The role involves working across multiple locations, delivering services to individuals experiencing homelessness and complex needs.

The position is permanent, 37.5 hours per week over four days, with a driving licence and willingness to travel required. You'll be part of a dedicated team offering safeguarding, signposting and tailored support.

Qualifications

• Full UK driving licence and access to your own vehicle (business insurance required).
• Willing and able to travel across the South West region.

Responsibilities

• Deliver tailored, person-centred support to individuals with complex needs.
• Use a strengths-based, trauma-informed approach to engagement and progress.
• Assist clients to access services through advice, guidance and signposting.
• Maintain accurate case notes and client records.
• Collaborate with partner agencies to ensure coordinated support and safeguarding.
• Promote independence and positive long-term outcomes for clients.

Skills

Flexible working

Communication

Teamwork

Travel readiness

Job description

Floating Support Worker

LOCATION: South West (Covering Exeter, Somerset, & Dorset)

HOURS: 37.5 hours per week, across 4 days

SALARY: £28,655 per year

DURATION: Permanent

About the Role

An opportunity has arisen for a Floating Support Worker to join a dedicated team supporting individuals experiencing homelessness and complex needs across the South West.

You will provide flexible, person-centred support across a range of settings including supported housing and outreach services, stepping in where additional capacity is required. The role is varied and fast-paced, with work delivered across multiple locations and no two weeks the same.

You will support individuals facing challenges such as homelessness, mental health difficulties, substance misuse, and other complex needs, helping them to build independence, stability, and positive life outcomes.

Key Responsibilities

• Deliver tailored, person-centred support to individuals with a range of complex needs
• Use a strengths-based and trauma-informed approach to encourage positive engagement and progress
• Support clients to access relevant services through effective advice, guidance, and signposting
• Maintain accurate, timely, and detailed case notes and client records
• Work collaboratively with partner agencies to ensure coordinated support and safeguarding
• Promote independence, stability, and long-term positive outcomes for clients

About You

• Flexible approach to working, including early mornings, evenings, and occasional weekends
• Strong understanding of homelessness, mental health, substance misuse, and complex needs
• Confident communicator with the ability to build trust and positive professional relationships
• Able to work effectively in a fast-paced, changing environment

Benefits

• Access to a Rewards Platform, including an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave plus bank holidays, including an extra day off for your birthday (rising to 30 days with service, pro rata for part-time staff)
• 30% staff discount in selected charity shops
• Competitive pension scheme
• Supportive working culture with regular supervision and strong emphasis on staff feedback
• Ongoing career development opportunities, including free monthly training sessions
• Eligibility for a Blue Light Card, offering discounts across a wide range of brands
• Access to reflective practice sessions with external facilitators

Requirements

• Full UK driving licence and access to your own vehicle (business insurance required)
• Willing and able to travel across the South West region