VIP Charter Flight Operations Coordinator

Luxaviation; Stapleford Tawney; On-site; GBP 42,000 - 64,000; Full time

Job summary

Luxaviation UK is seeking a Flight Management Executive based in Stapleford Tawney, Essex. You will coordinate client and crew scheduling, manage non-dispatch services, and quote charter flights to maximise commercial opportunities while ensuring compliance with AOC procedures.

The role requires strong communication, VIP experience, and the ability to operate under pressure in a fast-paced environment. UK driving licence and commuting vehicle are essential.

Qualifications

• Minimum of 2 years’ experience within the aviation industry.
• Knowledge of ground operations and dispatch procedures.
• Excellent verbal and written communication skills.
• Ability to work effectively in a high‑pressure operational environment.
• Professional approach with the confidence to manage demanding VIP clients.
• Strong attention to detail and commitment to quality.
• Team‑focused with a respectful and supportive attitude.
• Flexible approach to working hours.
• Ability to learn quickly and adapt to individual client requirements.

Responsibilities

• Coordinate client and crew scheduling in conjunction with the Dispatch Team.
• Arrange and manage all non‑dispatch services for clients, including crew logistics.
• Quote charter flights, follow up charter leads, and convert bookings.
• Apply for owner release for charter flights where required.
• Monitor and optimise day‑to‑day operational costs.
• Provide oversight of the Dispatch Team and intervene when required in the client’s interest.
• Proactively identify potential operational disruptions and mitigate schedule impacts.
• Communicate promptly, accurately, and proactively with clients and internal teams.
• Ensure compliance with Operations Manuals and AOC requirements.
• Conduct flight watching, complete operational checklists, and monitor weather conditions.
• Provide operational support to nominated post holders as required.

Skills

Aviation experience

Ground operations

VIP service

Communication skills

High-pressure environment

Attention to detail

Team player

Flexible hours

Fast learner

Job description

Luxaviation UK is seeking a Flight Management Executive based in Stapleford Tawney, Essex. You will coordinate client and crew scheduling, manage non-dispatch services, and quote charter flights to maximise commercial opportunities while ensuring compliance with AOC procedures.

The role requires strong communication, VIP experience, and the ability to operate under pressure in a fast-paced environment. UK driving licence and commuting vehicle are essential.