Flexible Test Centre Associate - Invigilation & Service

80 Reed in Partnership Ltd; Bury St Edmunds; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Flexible shifts

Career development opportunities

Job summary

Reed in Partnership is seeking a Test Centre Associate in Bury St Edmunds to invigilate exams and deliver tests, ensuring adherence to procedures and programme guidelines. The role supports the DVSA testing programme across multiple centres and requires accurate handling of candidate information and test administration.

The role offers a flexible pattern of shifts (part-time or occasional) including mornings, afternoons, evenings and weekends, with the Bury St Edmunds centre opening two to three

Qualifications

• Significant demonstrable experience in providing high-quality customer service.
• Ability to work under pressure to tight timescales and multitask to complete competing activities.
• Experience in working with diverse customer groups.
• Excellent judgement and decision-making skills.
• Flexibility in working hours and days, including evenings and Saturdays.

Responsibilities

• Provide a high level of customer service.
• Check candidates' ID documents and book them in on the system.
• Ensure the integrity and security of tests.
• Supervise and invigilate tests.
• Explain the test process to candidates and assist with queries.
• Review tests and scheduling at the test centre.
• Handle daily opening and closing procedures.
• Support with meeting candidate needs in line with Equality Act and inclusion policy.

Skills

Customer service

Invigilation

Attention to detail

Multitasking

Working with diverse groups

Calm under pressure

Flexibility in hours

Job description

Reed in Partnership is seeking a Test Centre Associate in Bury St Edmunds to invigilate exams and deliver tests, ensuring adherence to procedures and programme guidelines. The role supports the DVSA testing programme across multiple centres and requires accurate handling of candidate information and test administration.

The role offers a flexible pattern of shifts (part-time or occasional) including mornings, afternoons, evenings and weekends, with the Bury St Edmunds centre opening two to three