Flexible Radiology Admin & Scheduling Clerk

Norfolk and Norwich University Hospital NHS Foundation Trust; Norwich; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible working hours

NHS pension scheme

Annual leave entitlement

Staff discounts

Wagestream access

On-site Nursery

Free Park & Ride

Counselling service

Career development

Cycle to Work scheme

Lease car schemes

Job summary

Norfolk and Norwich University Hospital NHS Foundation Trust in Norwich is seeking a proactive Radiology Receptionist to join our busy department. You will schedule imaging appointments across Ultrasound, X‑ray, CT and MRI, call patients to confirm dates, and provide clear directions and information to prepare for scans.

You will answer incoming calls, manage voicemails and emails, assist patients, staff and clinicians with queries, and cover multiple reception desks, coordinating with wards and

Qualifications

• Experience in a front‑of‑house or reception role is desirable.
• Strong communication and interpersonal skills are essential.
• Ability to manage a busy workload with accuracy and tact.

Responsibilities

• Schedule imaging appointments across Ultrasound, X‑ray, CT and MRI.
• Answer calls, manage voicemails and emails, and assist patients and clinicians with queries.
• Cover multiple radiology reception desks and coordinate with wards and portering for inpatient scheduling.

Skills

Customer service

Communication

Administration

Attention to detail

Calm under pressure

Job description

Norfolk and Norwich University Hospital NHS Foundation Trust in Norwich is seeking a proactive Radiology Receptionist to join our busy department. You will schedule imaging appointments across Ultrasound, X‑ray, CT and MRI, call patients to confirm dates, and provide clear directions and information to prepare for scans.

You will answer incoming calls, manage voicemails and emails, assist patients, staff and clinicians with queries, and cover multiple reception desks, coordinating with wards and