Flexible Part-Time Patient Services Advisor

Allscreens Nationwide Ltd; Ellesmere; On-site; GBP 14,000 - 21,000; Part time

Job summary

Allscreens Nationwide Ltd is seeking a Patient Services Advisor for Extended Access Sessions in Ellesmere. The role offers flexible hours: approx 12-18 hours per month, weekday evenings 4-8pm and Saturdays 8am-1pm across Ellesmere Health Centre and Churchmere Medical Centre.

You will welcome patients, handle enquiries by phone, face-to-face and online, book appointments, signpost to services, support clinicians, and carry out admin tasks.

Qualifications

• Welcoming and assisting patients at reception
• Managing telephone, face-to-face, and online enquiries
• Booking and managing appointments
• Signposting patients to the most appropriate service
• Supporting clinicians and maintaining smooth clinic operations
• Carrying out administrative tasks accurately and efficiently

Responsibilities

• Welcoming and assisting patients at reception
• Managing telephone, face-to-face, and online enquiries
• Booking and managing appointments
• Signposting patients to the most appropriate service
• Supporting clinicians and maintaining smooth clinic operations
• Carrying out administrative tasks accurately and efficiently

Skills

Customer service

Communication

Organisational skills

Multitasking

Job description

Allscreens Nationwide Ltd is seeking a Patient Services Advisor for Extended Access Sessions in Ellesmere. The role offers flexible hours: approx 12-18 hours per month, weekday evenings 4-8pm and Saturdays 8am-1pm across Ellesmere Health Centre and Churchmere Medical Centre.

You will welcome patients, handle enquiries by phone, face-to-face and online, book appointments, signpost to services, support clinicians, and carry out admin tasks.