Flexible Crematorium Care Specialist

Westerleigh Group; Uxbridge; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discretionary bonus

32 days holiday

Pension scheme

Uniform & PPE provided

Free parking

Job summary

Westerleigh Group invites applications for Crematorium Assistant roles at the new AUM Crematorium. You will be trained to participate in end-to-end cremation processes, manage ashes, and support families with varied funeral traditions, including Hindu, Jain and Sikh rites.

Excellent interpersonal skills, resilience, and flexibility are essential as you work across early mornings, evenings, and weekends. Training is provided and a clear career path is offered.

Qualifications

• Experience in bereavement or funeral industry is beneficial but not essential.
• Backgrounds in customer service fields like retail or hospitality are acceptable.
• Good IT skills and familiarity with Word/Excel and emails.

Responsibilities

• Oversee end-to-end cremation process and manage ashes under supervision.
• Support different funeral traditions with accuracy and respect.
• Prepare chapel, welcome families and directors, and seat attendees.
• Answer calls with strong customer service and assist with queries.
• Handle ad hoc tasks such as light gardening and site upkeep.

Skills

Customer service

Compassion

IT skills

Word / Excel

Education

Retail/ hospitality background helpful

Tools

Word

Excel

Job description

Westerleigh Group invites applications for Crematorium Assistant roles at the new AUM Crematorium. You will be trained to participate in end-to-end cremation processes, manage ashes, and support families with varied funeral traditions, including Hindu, Jain and Sikh rites.

Excellent interpersonal skills, resilience, and flexibility are essential as you work across early mornings, evenings, and weekends. Training is provided and a clear career path is offered.