Flexible Community & Volunteer Engagement Assistant

National Trust; Isleworth; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Pension up to 10%

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday entitlement 32 days + purchase

Flexible working

Employee assistance

Free parking

Job summary

National Trust at Osterley Park and House in Isleworth is seeking a part-time Community, Participation & Volunteering Assistant. The role is 15 hours per week, predominantly weekends, with some school holiday work.

You will welcome visitors, support volunteers and community groups, and help run events with DBS clearance as required. You will be based on site at Osterley Park and House and may assist in off-site community spaces.

Qualifications

• Commitment to providing excellent service to visitors and communities.
• Experience coordinating volunteers or community groups is helpful.
• Ability to support events and activities with flexibility.
• Willingness to learn and adapt to new ways of working.

Responsibilities

• Welcome and assist community groups visiting Osterley Park and House.
• Support established community-led events (e.g., Eid and Diwali).
• Help develop new ways of engaging audiences and partners.
• Ensure a warm, inclusive environment for all visitors and volunteers.
• Cover Cycle Hire during annual leave and assist on weekends when required.
• Support administration for community visits and events.

Skills

Customer service

Volunteer coordination

Event support

Team player

Organised

Job description

National Trust at Osterley Park and House in Isleworth is seeking a part-time Community, Participation & Volunteering Assistant. The role is 15 hours per week, predominantly weekends, with some school holiday work.

You will welcome visitors, support volunteers and community groups, and help run events with DBS clearance as required. You will be based on site at Osterley Park and House and may assist in off-site community spaces.