Volunteer Engagement & Community Co-ordinator (Flexible)

National Trust; Tees Valley; On-site; GBP 20,000 - 24,000; Part time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust is seeking a Community, Participation & Volunteer Co-ordinator to champion engagement, co-ordinate activities and diversify opportunities so more people can get involved with the Trust. 30 hours/week, fixed-term to 30 June 2027, with DBS check and duties including Duty Manager responsibilities.

You’ll recruit and support volunteers, build strong partnerships, and promote inclusion across local communities within a larger property team environment.

Qualifications

• Understanding volunteer engagement and participatory practice, with focus on volunteer innovation.
• Experience increasing participation and developing inclusive opportunities.
• Experience managing and supporting a team.
• Strong communication and relationship-building skills.
• Ability to coach and support others and work across teams.
• Confidence using data and insight to guide decisions.
• Knowledge of safeguarding, GDPR and equality legislation.
• Proactive, empathetic and inclusive approach.

Responsibilities

• Support volunteering work and community engagement, putting people at the centre of plans.
• Build partnerships, create inclusive volunteering opportunities, recruit and support volunteers from local community.
• Support volunteers and encourage community-led activities that help restore nature.
• Support colleagues, champion best practice, ensure systems and data are well managed.
• Remove barriers to participation and ensure underrepresented voices are heard.
• Build collaborations and partnerships within the community by creating opportunities for people to share time and skills.
• Duty Manager responsibilities during opening hours and as main contact for staff, volunteers and visitors.

Skills

Volunteer engagement

Participation growth

Team management

Communication skills

Coaching & collaboration

Data-driven decisions

Safeguarding & GDPR knowledge

Inclusive approach

Job description

The National Trust is seeking a Community, Participation & Volunteer Co-ordinator to champion engagement, co-ordinate activities and diversify opportunities so more people can get involved with the Trust. 30 hours/week, fixed-term to 30 June 2027, with DBS check and duties including Duty Manager responsibilities.

You’ll recruit and support volunteers, build strong partnerships, and promote inclusion across local communities within a larger property team environment.