Flexible Bank Support Worker

Home Group Limited; North East; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Living wage employer

Weekly pay

Discount scheme (800+ discounts)

Job summary

Home Group Limited is seeking a Flexible Bank Support Worker to help customers with daily living tasks and support their independence across Teesside, Durham and Sunderland services.

You will pick shifts at short notice, work across different services and locations, and contribute to person‑centred care plans with compassionate, calm decision‑making in a busy housing support environment.

Qualifications

• Flexibility to pick up shifts at short notice.
• Confidence to work across services, locations or teams.
• Passion and experience in supporting others, ideally in supported housing.
• Experience of caring for others – professionally or personally.
• Calm, confident decision‑making even under pressure.

Responsibilities

• Assist customers with daily living tasks to build independence and meet goals in their support plans.
• Support vulnerable customers in a variety of services.
• Assist with budgeting, cooking and attending appointments.
• Carry out risk assessments, support planning and regular reviews.
• Help customers prepare for move‑on into the community.

Skills

Flexibility

Confidence

Compassionate care

Experience in care

Calm decision‑making

Job description

Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference!This is an exciting time to join Home Group – one of the UK’s largest housing providers and be part of our brilliant flexible bank. You’ll be supporting our amazing customers while picking and choosing the shifts you want to work.

What you’ll do

• Assist customers with their daily living tasks to develop their independence, achieve their goals aspirations and outcomes documented in their support plans
• Support vulnerable customers in a variety of services
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Carry out risk assessments, support planning, goal setting and regular reviews
• Help customers build independence and prepare for their move‑on into the community

You have

• Flexibility to work at short notice, as you’ll be the one picking your next shift
• Confidence to work in differentservices, locations or teams and get on with colleagues
• Passion and experience in supporting others, ideally in a supported housing setting
• Experience of caring for others – professionally or personally

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Covering Teesside, Durham and Sunderland services
• Flexible shifts with a mix of early, middle, late, night shifts and sleep in available
• You need an Enhanced with barring list (we pay)

What’s in it for you?

• We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay
• This is a job with weekly pay and you’ll be paid 1 week in arrears from when you worked
• After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us
• You’ll get access to our excellent learning portal to develop your skills further
• We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)

Finally

For reasonable adjustments email [e-mail].

Proud member of the Disability Confident employer scheme

Flexible Bank Support Worker

Company: Home Group Limited

Salary: £1,345 to £1,345 an hour

Hours: Part-time

Location: Durham, DH1 1TW

Job type: Contract

Posting date: 5 Nov 2026

Closing date: 25 Nov 2026

Summary

About the role

Earn £13.45 per hour and great benefits

Home, a place where you belong

Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference!This is an exciting time to join Home Group – one of the UK’s largest housing providers and be part of our brilliant flexible bank. You’ll be supporting our amazing customers while picking and choosing the shifts you want to work.

What you’ll do

• Assist customers with their daily living tasks to develop their independence, achieve their goals aspirations and outcomes documented in their support plans
• Support vulnerable customers in a variety of services
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Carry out risk assessments, support planning, goal setting and regular reviews
• Help customers build independence and prepare for their move‑on into the community

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role

You have

• Flexibility to work at short notice, as you’ll be the one picking your next shift
• Confidence to work in differentservices, locations or teams and get on with colleagues
• Passion and experience in supporting others, ideally in a supported housing setting
• Experience of caring for others – professionally or personally
• Calm, confident decision‑making even under pressure

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Covering Teesside, Durham and Sunderland services
• Flexible shifts with a mix of early, middle, late, night shifts and sleep in available
• You need an Enhanced with barring list (we pay)

What’s in it for you?

• We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay
• This is a job with weekly pay and you’ll be paid 1 week in arrears from when you worked
• After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us
• You’ll get access to our excellent learning portal to develop your skills further
• We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)

Finally

For reasonable adjustments email [e-mail].

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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