Housing Support Worker

Home Group Limited; Whitehaven; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Health Cash Plan

Pension matching up to 7%

Instant pay access with Stream

Discounts on shops and holidays

Job summary

Home Group Limited is seeking a Housing Support Worker to help customers live independently and stay connected within the community. The role involves working in a homelessness service, providing person-centred support, and traveling between clients during the day.

You will collaborate with health and recovery teams to empower customers while upholding dignity and respect. This full-time position offers development opportunities with excellent benefits.

Qualifications

• Experience in supporting others, professionally or personally.
• Able to work on your own initiative, stay calm under pressure.
• Recognise every customer is different and adapt approach accordingly.
• Passion to help customers live independently.

Responsibilities

• Work in Homelessness service (large 50 bed service).
• Support customers to promote independent living in the community and in-service settings.
• Travel between customers during your working day.
• Create a safe, positive space where dignity and respect come first.
• Collaborate with Recovery, Drug & Alcohol, Mental Health teams to empower customers.

Skills

Compassionate care

Customer support

Independent working

Calm under pressure

Flexible approach

Job description

Salary £26,300 per annum and great benefits including Health Cash Plan

Home, a place where you belong

Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about supporting customers to develop their independent living skills.

We can’t offer a CoS for this role.

What you’ll do

• Work in Homelessness service (large 50 bed service)
• Supporting customers to promote independent living in the community through a combination of community-based and in-service support
• Travel between customers during your working day
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively with Recovery, Drug & Alcohol, Mental Health teams to empower our customers

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work!

You have

• Passion to support our customers to live their best lives
• Experience of supporting others, professionally or personally
• The ability to workon your own initiative, stayingcalm and positive under pressure
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Week 1: 7:00am to 3:00pm (short week due to weekend working), Week 2: 11:00am to 7:00pm, and Week 3: 9:00am to 5:00pm, with one weekend in every three worked as 12-hour shifts.
• You’ll work as part of a team of six full-time Support Workers
• You need an Enhanced with barring list (we pay)
• You need to be able to drive and have access to your own vehicle insured for business purposes
• On the job mileage? We’ve got you covered

What’s in it for you?

• 34 days leave increasing to 39 (including bank hols and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Proud member of the Disability Confident employer scheme

Housing Support Worker

Company: Home Group Limited Salary: £26,300 to £26,425 a year Hours: Full-time Location: Whitehaven, CA28 7PP Job type: Permanent Posting date: 29 Oct 2026 Closing date: 18 Nov 2026

Summary

About the role

Salary £26,300 per annum and great benefits including Health Cash Plan

Home, a place where you belong

Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about supporting customers to develop their independent living skills.

We can’t offer a CoS for this role.

What you’ll do

• Work in Homelessness service (large 50 bed service)
• Supporting customers to promote independent living in the community through a combination of community-based and in-service support
• Travel between customers during your working day
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively with Recovery, Drug & Alcohol, Mental Health teams to empower our customers

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work!

You have

• Passion to support our customers to live their best lives
• Experience of supporting others, professionally or personally
• The ability to workon your own initiative, stayingcalm and positive under pressure
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Week 1: 7:00am to 3:00pm (short week due to weekend working), Week 2: 11:00am to 7:00pm, and Week 3: 9:00am to 5:00pm, with one weekend in every three worked as 12-hour shifts.
• You’ll work as part of a team of six full-time Support Workers
• You need an Enhanced with barring list (we pay)
• You need to be able to drive and have access to your own vehicle insured for business purposes
• On the job mileage? We’ve got you covered

What’s in it for you?

• 34 days leave increasing to 39 (including bank hols and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.