Flexible Bank Receptionist & Admin Support

St Joseph's Hospital; Newport; On-site; GBP 18,000 - 21,000; Full time

Job summary

St Joseph's Hospital in Newport is seeking a Bank Receptionist / Administration Assistant to provide reception and administrative support across departments on an as-needed basis.

You will be the first point of contact for patients and visitors, handle queries, and help ensure smooth day-to-day operations in a healthcare environment. Casual hours, Monday to Sunday 8am-8pm, with a friendly, professional approach.

Qualifications

• GCSE Maths and English or equivalent.
• Ability to work on own initiative and under pressure.
• Evidence of working effectively as part of a team.
• Proven ability to manage workload and prioritise to support multiple departments.
• Experience in a customer-facing role.
• Understanding of confidentiality in a healthcare setting.

Responsibilities

• Provide reception and administrative support across hospital departments.
• Act as a first point of contact for patients, visitors and colleagues.
• Support day-to-day running of services and maintain accurate records.
• Utilise healthcare appointment management systems as required.

Skills

Customer service

Communication

Organisational skills

Teamwork

Confidentiality

Administrative support

Healthcare environment experience

Education

Maths and English GCSE (or equivalent)

Tools

Healthcare appointment management system

Job description

St Joseph's Hospital in Newport is seeking a Bank Receptionist / Administration Assistant to provide reception and administrative support across departments on an as-needed basis.

You will be the first point of contact for patients and visitors, handle queries, and help ensure smooth day-to-day operations in a healthcare environment. Casual hours, Monday to Sunday 8am-8pm, with a friendly, professional approach.