Flexible Bank Bookings Administrator for Patient Support

Candidate Experience site; Washington; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Weekly pay

Free on-site parking

Spire Pension Scheme

Blue Light Card discounts

Wellbeing and support services

Job summary

Spire Healthcare is seeking a Bank Bookings Administrator for the Seaham Patient Support Centre. The role is a zero-hours bank position with ad-hoc shifts to support service demand, including cover for annual leave and sickness absence.

You will be the first point of contact for patients, visitors, and healthcare professionals, handling calls, sending admission forms, and supporting clinical teams with admin tasks to maintain high service standards.

Qualifications

• Excellent verbal communication skills.
• Ability to remain calm, professional, and focused under pressure.
• Strong organisational skills with the ability to prioritise and multitask effectively.
• High level of attention to detail.
• IT literate, with confidence in learning new systems.
• Commitment to confidentiality and information governance standards.

Responsibilities

• Taking calls from patients, confirming next steps, and answering queries with professionalism and empathy.
• Sending admission forms and ensuring all information is captured accurately.
• Supporting the clinical teams with admin tasks like recording patient notes and processing payments.
• Completing spreadsheets, managing records, and ensuring back office tasks are carried out to a high standard.

Skills

Excellent verbal communication

Calm under pressure

Organisational skills

Attention to detail

IT literate

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Spire Healthcare is seeking a Bank Bookings Administrator for the Seaham Patient Support Centre. The role is a zero-hours bank position with ad-hoc shifts to support service demand, including cover for annual leave and sickness absence.

You will be the first point of contact for patients, visitors, and healthcare professionals, handling calls, sending admission forms, and supporting clinical teams with admin tasks to maintain high service standards.