Flexible 16h Retail Supervisor — Lead & Energize Store

SUPERDRUG; Stoke-on-Trent; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

28 days holiday

Discount for you and family

Excellent training

Sales incentives

Stream earnings access

Sick pay & pregnancy loss support

Job summary

Superdrug is looking for a Supervisor to support daily store operations at The Potteries Centre, Hanley, Stoke-on-Trent. You will lead a small team, drive sales, and deliver outstanding customer service in a fast-paced environment.

You will monitor KPIs, help colleagues develop their skills, and may perform piercing services with training provided. This role offers 16 hours a week with potential to work more hours, and a competitive hourly rate.

Qualifications

• Experience supervising teams in a fast-paced retailer setting.
• Understanding of retail KPIs including sales, profit and service.
• Ability to help others develop and improve their skills.
• Willingness to perform piercing services with training provided (not essential to start).

Responsibilities

• Support the management team with day-to-day running of the store.
• Drive sales and deliver excellent customer service.
• Keep shelves stocked and store tidy; minimize shrinkage and till errors.
• Help the team hit targets and maintain smooth store operations.
• No two days are the same, making the role engaging.

Skills

Supervisory experience

Retail KPIs

People development

Piercing services (training provided)

Job description

Superdrug is looking for a Supervisor to support daily store operations at The Potteries Centre, Hanley, Stoke-on-Trent. You will lead a small team, drive sales, and deliver outstanding customer service in a fast-paced environment.

You will monitor KPIs, help colleagues develop their skills, and may perform piercing services with training provided. This role offers 16 hours a week with potential to work more hours, and a competitive hourly rate.