Fleet Workshop Support Officer

Wiltshire Council; Devizes; Hybrid; GBP 28.000 - 30.000; Vollzeit

Zusammenfassung

Wiltshire Council is seeking a Workshop Support Officer to join Fleet Services. This role covers managing workshop reception, handling admin tasks for fleet maintenance and supporting the central fleet team.

You will manage vehicle keys, ensure accurate worksheets, and coordinate movement of vehicles between council locations, working in a hybrid setup with on-site and admin elements.

Qualifikationen

• NVQ Level 3 in a relevant field or equivalent experience
• Background in a fleet maintenance environment
• Experience in vehicle parts stock control principles

Aufgaben

• Manage workshop reception services for operational vehicles and pool car users, ensuring efficient and timely customer service.
• Handle customer service, invoice processing and administrative support for fleet maintenance.
• Assist the central fleet support office and coordinate worksheet completion.
• Manage vehicle key distribution and return.
• Move vehicles to different council locations as required.

Jobbeschreibung

Job Description

Salary: £28,153 - £29,542 per annum

Hours per week: 37 hours

Interview date: 03 November 2026

An exciting opportunity has arisen within our Fleet Services for a Workshop Support Officer to join them!

Fleet Services are responsible for the management and maintenance of the council's Fleet of vehicles, through internal workshops and outsourced provision. The Fleet of vehicles includes cars, vans and tractors as well as vehicles subject to O Licence requirements. Fleet Services are also responsible for driver and vehicle compliance.

As a Workshop Support Officer, you will manage workshop reception services for operational vehicles and pool car users, ensuring efficient and timely customer service. Your role includes customer service, invoice processing, and administrative support for fleet maintenance, as well as assisting the central fleet support office. You will also handle vehicle key distribution and return, and ensure worksheets are accurately completed and move vehicles to different council locations when required.

Our candidate will hold an NVQ Level 3 in a relevant field or have equivalent experience with the Road Traffic Act 1985 and the Road Transport Act 1985. You should have a background within a fleet maintenance environment, alongside experience in vehicle parts stock control principles. Excellent communication skills, and the ability to plan and prioritise work independently, are essential for success in this role.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Sarah Holloway, Fleet Services Manager at [e-mail]

Roger Dark, Workshop Team and Operations Team Leader at [e-mail]

Statement of commitment to equality and inclusion

Disability Confident Employer

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Your application will remain on file and will be considered.