Fleet Workshop Manager – MOT, Maintenance & Compliance

Civic Recruitment Limited; Plymouth; On-site; GBP 30,000 - 42,000; Full time

Job summary

Civic Recruitment Limited is seeking a proactive Workshop Manager to lead the day-to-day operations of the council's workshop in Plymouth. You will oversee maintenance, inspections and MOT testing, ensuring compliance with regulatory requirements and service standards.

The role manages a team of around 14 staff, controls a £750k service budget, and works to improve efficiency, safety and customer service while maintaining accurate records and adherence to health and safety.

Qualifications

• GCSEs (or equivalent) including Maths and English (Grade 9–4 / A*–C)
• IOSH qualification (or equivalent Health & Safety certification)
• Full UK Driving Licence
• Strong understanding of Road Transport Law and VOSA requirements
• Proven experience managing workshop/garage operations or transport services
• Significant experience delivering MOT testing, inspections and compliance under an Operator Licence
• Experience managing commercial services, budgets and income generation
• Demonstrable experience of team leadership, performance management and staff development
• Experience of planning operations within resource and financial constraints
• Strong knowledge of Health & Safety and compliance requirements
• Strong interpersonal and communication skills
• Problem-solving ability across operational and technical areas
• High attention to detail and accuracy
• Ability to manage competing priorities and deliver results

Responsibilities

• Manage daily workshop operations, delivering planned and reactive maintenance, inspections and MOT testing to required standards and timescales
• Ensure full compliance with VOSA regulations, Road Transport Law and the Council’s Operator Licence requirements
• Lead, manage and develop a team of approximately 14 staff, including performance management, resource allocation and training
• Oversee all Health & Safety activities, including risk assessments, safe systems of work and workplace compliance
• Manage and control a service budget (circa £750k), ensuring services are delivered efficiently and within financial targets
• Implement and maintain effective policies, procedures and operational processes to support safe and efficient service delivery
• Ensure high standards of customer service, resolving complaints and maintaining positive relationships with internal and external stakeholders
• Manage the Council’s MOT station, ensuring adherence to regulatory and operational requirements
• Develop and deliver commercial services, including generating income through external work and promoting workshop services
• Monitor performance, productivity and service delivery using relevant systems, ensuring continuous improvement
• Ensure accurate record keeping, documentation, stock control and warranty processes are maintained to a high standard
• Stay up to date with relevant legislation, best practice and industry developments

Skills

Workshop management

Leadership

Budgeting

Health & Safety

MOT testing

Regulatory compliance

Team development

Vehicle maintenance

Job description

Civic Recruitment Limited is seeking a proactive Workshop Manager to lead the day-to-day operations of the council's workshop in Plymouth. You will oversee maintenance, inspections and MOT testing, ensuring compliance with regulatory requirements and service standards.

The role manages a team of around 14 staff, controls a £750k service budget, and works to improve efficiency, safety and customer service while maintaining accurate records and adherence to health and safety.