Fleet Operations & Compliance Coordinator

The Guide Dogs for the Blind Association; Reading; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

26 days annual leave

Real Living Wage Employer

Flex pot

Buy/sell annual leave

Discounts and cash-back

Excellent pension scheme

And lots more!

Job summary

The Guide Dogs for the Blind Association is seeking a proactive Fleet Coordinator to support the vehicle fleet with high-volume administration, driver management and stakeholder liaison. The role is a 1-year FTC with hybrid work from Reading or Leamington Spa, and requires on-site presence at least two days per week.

You'll manage fleet records, monitor MOTs and insurances, coordinate vehicle movements, and help maintain compliance while delivering excellent service to colleagues, drivers and

Qualifications

• Educated to A level standard (QCF Level 3 / SQCF Levels 6-7).
• 5 GCSE passes or equivalent with at least a grade C or 5 in Maths & English (QCF level 2 / SQCF level 5).
• Full UK Driving Licence with fewer than 6 penalty points.
• Experience in an administrative or coordinator role.
• Experience managing multiple tasks and priorities in a busy environment.
• Experience in a customer service-related role, preferably involving telephone interaction
• Experience maintaining accurate records and databases.
• Experience dealing with customers, colleagues or suppliers.
• Awareness of the importance of compliance and data protection.
• Basic understanding of vehicle fleet operations and driver management.
• Computer literate with proficient Microsoft Office skills including ability to use excel formulas.
• Excellent verbal and written communication skills including professional telephone manner.

Responsibilities

• Coordinate the day-to-day administration of the Guide Dogs vehicle fleet, ensuring records, systems and documentation are accurate and up to date.
• Monitor fleet compliance requirements, including MOTs, vehicle tax, insurance, servicing and driver licence checks, ensuring all deadlines are met.
• Act as a key point of contact for drivers, providing support and resolving vehicle-related queries efficiently.
• Coordinate vehicle deliveries, collections, transfers, maintenance, repairs and replacement vehicles to minimise disruption to operations.
• Build strong relationships with suppliers, fleet partners and internal stakeholders, ensuring a high standard of service is maintained.
• Produce fleet reports, maintain financial records and support invoice, purchase order and expenditure processes.
• Contribute to fleet projects and continuous improvement initiatives, while providing general administrative support to the Fleet and Procurement teams.

Skills

Fleet coordination

Driver management

Administrative excellence

Customer service

Communication skills

Education

A levels

GCSE Maths & English

Tools

Microsoft Excel

MS Office

Job description

The Guide Dogs for the Blind Association is seeking a proactive Fleet Coordinator to support the vehicle fleet with high-volume administration, driver management and stakeholder liaison. The role is a 1-year FTC with hybrid work from Reading or Leamington Spa, and requires on-site presence at least two days per week.

You'll manage fleet records, monitor MOTs and insurances, coordinate vehicle movements, and help maintain compliance while delivering excellent service to colleagues, drivers and