Fleet Maintenance & Service Coordinator

Dawsongroup; Calverley; On-site; GBP 32,000 - 40,000; Full time

Job summary

Dawsongroup EMC is seeking a Service Controller to plan and coordinate servicing, maintenance and compliance across our workshop, mobile engineers and third party network, helping keep the hire fleet safe, compliant and available for customers.

You will balance customer requirements with fleet availability, communicate clearly with customers and suppliers, and maintain accurate service histories within our computerised systems while controlling costs.

Qualifications

• Experience coordinating servicing, maintenance and fleet activity.
• Confident communication with customers and suppliers.
• Organised approach with ability to prioritise planned and reactive work.
• Commercial awareness; ability to control costs and check invoices.
• Accuracy maintaining records in computerised systems; compliance matters.

Responsibilities

• Plan and schedule servicing, repairs and compliance events, balancing customer requirements with fleet availability.
• Coordinate workshop, mobile and third party engineering activity, keeping customers informed with clear and timely updates.
• Authorise repair work and control maintenance expenditure while ensuring safety, legislative requirements and manufacturer recommendations remain the priority.
• Maintain accurate service histories, repair updates, VOR information and maintenance records within our computerised systems.
• Work closely with Rental Operations, technical support, stores and suppliers to keep jobs progressing and minimise equipment downtime.

Skills

Communication skills

Organised

Customer service

Cost control

Record keeping

Job description

Dawsongroup EMC is seeking a Service Controller to plan and coordinate servicing, maintenance and compliance across our workshop, mobile engineers and third party network, helping keep the hire fleet safe, compliant and available for customers.

You will balance customer requirements with fleet availability, communicate clearly with customers and suppliers, and maintain accurate service histories within our computerised systems while controlling costs.