Fleet & Maintenance Coordinator — Hybrid Role

Zenith Group; Leeds; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Company bonus on top of salary

Hybrid working after probation

24 days holiday

Pension contribution 6.25%

Life Cover

Onsite GP

Zenith AA breakdown cover

Free parking

Onsite bistro

Referral scheme

Job summary

Zenith in Leeds is seeking a Fleet Controller to manage the day-to-day maintenance of the company’s vehicle fleet, tracking defects and breakdowns, and ensuring repairs are completed promptly to minimise downtime.

You will coordinate with suppliers, monitor costs, and communicate clearly with customers while working in a hybrid setup after probation. The role requires 3–5 years in fleet/LCV/HGV mechanical experience and strong IT literacy.

Qualifications

• Min 3-5 years experience in Fleet or LCV and HGV mechanical/technical experience.
• Ability to work in a fast-paced, demanding environment.

Responsibilities

• Record and track defects, breakdowns, and repairs in SQL.
• Coordinate with suppliers for breakdowns and defects, ensuring warranty, R&M, and contract maintenance guidelines.
• Oversee repairs to be timely and cost-effective, keeping customers informed.
• Accurately challenge and check costs, sourcing cost-effective parts where necessary.
• Proactively manage the customer's fleet in partnership with operational teams, minimising Vehicle Off Road (VOR) incidents.
• Liaise with suppliers to resolve maintenance issues, ensuring correct diagnosis and managing repair time and costs.
• Maintain excellent communication with customers, providing updates on repair progress, costs, and vehicle downtime.
• Manage customer queries and elevate issues when necessary, ensuring a satisfactory resolution.
• Collaborate with the wider team to improve processes and resolve communication challenges.

Skills

Fleet/LCV/HGV experience

Communication skills

Time management

Customer service

Cost awareness

IT literacy

Tools

SQL

MS Excel

Job description

Zenith in Leeds is seeking a Fleet Controller to manage the day-to-day maintenance of the company’s vehicle fleet, tracking defects and breakdowns, and ensuring repairs are completed promptly to minimise downtime.

You will coordinate with suppliers, monitor costs, and communicate clearly with customers while working in a hybrid setup after probation. The role requires 3–5 years in fleet/LCV/HGV mechanical experience and strong IT literacy.