Fleet Maintenance Controller

AKA The Recruitment Specialists; Harrogate; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Career development opportunities

Supportive team environment

Job summary

Aka Recruitment are proud to be working with a fantastic client to bring you this Fleet Maintenance Controller opportunity based in Harrogate. This role offers an automotive professional a chance to manage repairs and maintenance for a busy car and commercial vehicle fleet.

You will authorise repairs, control maintenance spend, maintain records, and provide high level customer service while liaising with drivers, suppliers and internal teams.

Qualifications

• Previous experience within an automotive maintenance, fleet or vehicle-related environment.
• Strong automotive technical knowledge and understanding of vehicle maintenance and repair.
• Excellent communication and customer service skills.
• Ability to build strong relationships with customers, drivers, suppliers and colleagues.
• Excellent organisational skills with strong attention to detail.
• Ability to work independently and make sound, confident decisions.
• Strong problem-solving skills with a practical and proactive approach.
• Good understanding of maintenance costs and the importance of cost control.
• Confident using IT systems and maintaining accurate records.

Responsibilities

• Authorise maintenance and repair work promptly, ensuring accuracy and cost control.
• Support customers and drivers with SMR queries in a helpful, friendly and professional manner.
• Maintain accurate customer and vehicle records, ensuring all data is current and compliant.
• Manage service recalls and MOT reminders within company guidelines.
• Process maintenance and repair invoices accurately and efficiently.
• Use your technical knowledge to assess repair requirements and make informed decisions regarding maintenance and repair work.
• Stay up to date with technical bulletins and industry developments to support effective decision‑making.
• Liaise with customers, drivers, suppliers and internal teams to ensure maintenance issues are resolved efficiently.
• Monitor maintenance activity and spend, ensuring costs remain controlled and within company guidelines.
• Maintain clear and accurate records throughout the maintenance process.
• Support the wider fleet and maintenance team as required.

Skills

Automotive maintenance

Cost control

Customer service

Fleet management

Record keeping

Communication

Problem solving

Data accuracy

Tools

Fleet management software

IT systems

Job description

Job Description

Aka Recruitment are proud to be working with a fantastic client of ours, to bring you this exciting Fleet Maintenance Controller opportunity. This is a fantastic opportunity for an experienced automotive professional to join a well-established business, supporting the smooth and cost-effective maintenance of a busy car and commercial vehicle fleet.

Based in Harrogate, the role offers Monday–Friday working hours, 08:30–17:30, with a salary starting from £29,000 depending on experience. Working as part of a supportive team, you will use your technical knowledge and automotive experience to authorise repairs, control maintenance spend and provide an exceptional level of customer service.

Job Duties

• Authorise maintenance and repair work promptly, ensuring accuracy and cost control.
• Support customers and drivers with SMR queries in a helpful, friendly and professional manner.
• Maintain accurate customer and vehicle records, ensuring all data is current and compliant.
• Manage service recalls and MOT reminders within company guidelines.
• Process maintenance and repair invoices accurately and efficiently.
• Use your technical knowledge to assess repair requirements and make informed decisions regarding maintenance and repair work.
• Stay up to date with technical bulletins and industry developments to support effective decision‑making.
• Liaise with customers, drivers, suppliers and internal teams to ensure maintenance issues are resolved efficiently.
• Monitor maintenance activity and spend, ensuring costs remain controlled and within company guidelines.
• Maintain clear and accurate records throughout the maintenance process.
• Support the wider fleet and maintenance team as required.

Requirements

• Previous experience within an automotive maintenance, fleet or vehicle-related environment.
• Strong automotive technical knowledge and understanding of vehicle maintenance and repair.
• Excellent communication and customer service skills.
• Ability to build strong relationships with customers, drivers, suppliers and colleagues.
• Excellent organisational skills with strong attention to detail.
• Ability to work independently and make sound, confident decisions.
• Strong problem‑solving skills with a practical and proactive approach.
• Good understanding of maintenance costs and the importance of cost control.
• Confident using IT systems and maintaining accurate records.
• Professional, customer‑focused approach with the ability to remain calm under pressure.

Reasons to Apply

• Opportunity to join a successful and supportive team.
• Opportunity to utilise your existing automotive technical knowledge within a fleet environment.
• Varied role combining technical decision‑making, customer service and cost control.
• Opportunity to work across both car and commercial vehicle fleets.
• Excellent opportunity to develop your fleet and maintenance knowledge.
• Supportive working environment with opportunities for career development.

This is an excellent opportunity for an experienced automotive professional who wants to take their technical knowledge into a fleet‑focused position. With responsibility for authorising repairs, controlling maintenance spend, supporting customers and drivers and ensuring vehicles remain safe, compliant and well maintained, this is a varied role where your technical expertise will make a real difference. If you have a strong automotive maintenance background, excellent communication skills and the ability to make confident decisions while maintaining a high level of customer service, we’d love to hear from you.