Fleet & Hire Desk Administrator — Growth & Sharesave

ZIGUP plc; Chorley; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Holiday entitlement 23 days + birthday

8 bank holidays

Sharesave scheme

Job summary

Northgate Highways is seeking an Administrator to join our Buckshaw Village office. You will be the first point of contact for Hire Desk calls and emails, log faults, set up new hires and rental agreements, and maintain accurate fleet records and documentation.

This role offers a friendly, supportive team in a modern office, 37.5 hours per week (9:00–17:00), with holiday entitlement of 23 days plus your birthday and eight bank holidays.

Qualifications

• A proactive team player who takes ownership and uses initiative.
• A positive, diligent approach with excellent attention to detail.
• Strong communication skills and a professional telephone manner.
• The ability to stay organised and work confidently under pressure.
• A strong work ethic, willingness to learn and proficiency in Microsoft Office.

Responsibilities

• Act as the first point of contact for Hire Desk calls and emails, logging faults and directing queries quickly.
• Set up new hires and rental agreements, including preparing, scanning, saving and chasing documentation.
• Manage on- and off-hire communications, weekly customer updates and live fleet lists.
• Track vehicles, planned maintenance and garage progress, keeping customers and systems up to date.
• Process telematics, cameras, CCTV SIMs, insurance and vehicle photo downloads.
• Maintain accurate fleet records, including new vehicles, tyres, inspections, MOT exemption certificates, P4s and New Asset Forms.
• Support vehicle disposals by processing SORN instructions, preparing sales packs, removing sold vehicles from records and archiving documents.
• Book vehicles and maintenance inspections, issue confirmations and chase suppliers for outstanding compliance paperwork.

Skills

Proactive team player

Attention to detail

Strong communication

Organisational skills

Microsoft Office

Tools

Microsoft Office

Job description

Northgate Highways is seeking an Administrator to join our Buckshaw Village office. You will be the first point of contact for Hire Desk calls and emails, log faults, set up new hires and rental agreements, and maintain accurate fleet records and documentation.

This role offers a friendly, supportive team in a modern office, 37.5 hours per week (9:00–17:00), with holiday entitlement of 23 days plus your birthday and eight bank holidays.