Fleet Damage & Recharge Administrator (Part-Time)

Manpower (United Kingdom); Milton Keynes; Sur place; GBP 14 000 - 19 000; Temps partiel

Résumé du poste

Manpower (United Kingdom) is seeking a highly organised Damage & Recharge Administrator in Milton Keynes to join our Commercial Operations team. You will provide administrative support across vehicle damage and maintenance activities, ensure customer recharges are processed accurately, and invoices are raised promptly.

You will work with internal stakeholders, suppliers, repairers and customers to maintain records, monitor SLAs, and help progression of damage and maintenance cases in a

Qualifications

• Previous administration experience in a busy office or customer-focused environment.
• Excellent attention to detail and accuracy.
• Strong organisational skills with the ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Confidence using Microsoft Office, particularly Outlook, Excel, and Word.
• Ability to work independently and as part of a collaborative team.
• A proactive approach to problem-solving and workload management.
• Comfortable working to deadlines and service levels.

Responsabilités

• Process vehicle maintenance and damage recharge cases accurately and within agreed timescales.
• Review supporting documentation and ensure all evidence is complete before processing.
• Prepare customer damage packs, including photographic evidence, repair documentation, and associated correspondence.
• Raise and issue invoices in a timely manner while maintaining accurate financial records.
• Update internal systems to ensure case information remains current and compliant.
• Monitor outstanding cases and proactively follow up with customers, suppliers, and repair partners.
• Track workloads against service level agreements (SLAs) and escal any potential delays.
• Identify missing information and coordinate with relevant parties to ensure timely resolution.
• Support the efficient progression of damage and maintenance cases from initial notification through to completion.

Connaissances

Administrative support

Attention to detail

Time management

Communication skills

Outils

Microsoft Office

Description du poste

Manpower (United Kingdom) is seeking a highly organised Damage & Recharge Administrator in Milton Keynes to join our Commercial Operations team. You will provide administrative support across vehicle damage and maintenance activities, ensure customer recharges are processed accurately, and invoices are raised promptly.

You will work with internal stakeholders, suppliers, repairers and customers to maintain records, monitor SLAs, and help progression of damage and maintenance cases in a