Flagship Depot General Manager: Lead Growth & Profit

Nationwide Platforms Ltd.; Birmingham; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Company car

Cash allowance

Private medical care

25 days leave

Life Assurance

Auto-enrolment pension

Lifestyle discounts

Job summary

Nationwide Platforms Ltd. Birmingham is seeking an inspirational General Manager to lead our flagship depot operation. You will own operational performance, profitability and customer satisfaction while building a high-performing leadership team across departments.

You will drive continuous improvement, optimise fleet utilisation, manage budgets and KPI dashboards, and shape a customer-first culture. The role offers line-of-sight impact, a competitive package including benefits, and the

Qualifications

• Proven leadership experience in a large depot, logistics operation or similar customer-facing environment.
• Strong commercial acumen with budgets and business performance.
• Experience developing leaders and high-performing teams.
• Passion for continuous improvement and operational performance.

Responsibilities

• Lead flagship depot operation and deliver outstanding operational performance.
• Own depot profitability, budgets and year-on-year improvement.
• Develop and coach department heads to build high-performing teams.
• Ensure all departments meet customer requirements and deliver excellent service.
• Drive a customer-first culture and keep customers at the heart of operations.
• Optimise fleet utilisation, resource planning and productivity.
• Use data and KPIs to drive informed decisions and performance.
• Champion continuous improvements across processes and service.

Job description

Nationwide Platforms Ltd. Birmingham is seeking an inspirational General Manager to lead our flagship depot operation. You will own operational performance, profitability and customer satisfaction while building a high-performing leadership team across departments.

You will drive continuous improvement, optimise fleet utilisation, manage budgets and KPI dashboards, and shape a customer-first culture. The role offers line-of-sight impact, a competitive package including benefits, and the