Fixed-Term Operations & Project Coordinator

Confidential; Welwyn Garden City; Hybride; GBP 22 000 - 23 000; Plein temps

Résumé du poste

Confidential organization in Welwyn Garden City is seeking an Operational Support Coordinator on a fixed-term contract to support day-to-day operations and funded projects.

The role covers admin tasks, project coordination, data reporting and governance, reporting to the COO and leadership team, with a focus on accuracy and confidentiality. Core hours are varied, with some hybrid/office-based work and occasional remote work where appropriate.

Qualifications

• Experience in administration, coordination or project support.
• Experience handling enquiries, referrals, appointments and tasks.
• Experience producing reports and data summaries.
• Experience with data entry, auditing and reporting.
• Proficient in Microsoft Office and document management.
• Excellent attention to detail and accuracy.
• Ability to manage confidential information.
• Strong written and verbal communication skills.
• Understanding of GDPR and confidentiality.
• Ability to manage multiple tasks and priorities.
• Ability to work independently and as part of a team.
• Reliability and accountability; willing to seek guidance when needed.
• Willingness to complete an Enhanced DBS check.

Responsabilités

• Provide admin and coordination support across funded projects.
• Coordinate day-to-day client enquiries and referrals.
• Monitor shared inboxes and ensure enquiries are recorded and routed.
• Communicate with clients, referrers and partners by phone and email.
• Ensure referral information is complete and follow up for gaps.
• Support with booking and confirming appointments.
• Arrange meetings, rooms and project activities.
• Produce clear reports for monitoring and external funders.
• Gather and present project data for reporting.
• Maintain accurate client, project and governance records.
• Data entry, audits and outcome monitoring.
• Identify data gaps and raise with the appropriate person.
• Assist with governance, compliance, HR and recruitment admin.

Connaissances

Admin experience

Coordination

Reporting

Data entry

Attention to detail

Confidential information handling

Communication skills

Teamwork

GDPR understanding

Outils

Microsoft Office

Description du poste

Confidential organization in Welwyn Garden City is seeking an Operational Support Coordinator on a fixed-term contract to support day-to-day operations and funded projects.

The role covers admin tasks, project coordination, data reporting and governance, reporting to the COO and leadership team, with a focus on accuracy and confidentiality. Core hours are varied, with some hybrid/office-based work and occasional remote work where appropriate.