First Line Manager

Iron Mountain; Lutterworth; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension (6.5% matched)

Life Assurance

Employee Assistance Program

Bike to Work scheme

Electric Vehicle Scheme

Job summary

Iron Mountain in the UK seeks a proactive Warehouse Supervisor to lead daily operations at Magna Park North, Lutterworth. You’ll coach teams, plan shifts, and drive productivity while upholding quality standards.

You’ll collaborate with internal teams, suppliers, and transport providers, manage escalations, and ensure health and safety compliance with regular checks and incident investigations. A strong foundation in warehouse KPIs and MS Office is preferred.

Qualifications

• Experience managing and motivating fast-paced warehouse teams.
• Strong knowledge of warehouse operations, stock control, KPIs, and health & safety regulations.
• Ability to multitask, solve problems, and exercise good judgement under supervision.

Responsibilities

• Supervise, coach, and support warehouse personnel by preparing shift plans and overseeing daily operations.
• Collaborate with internal departments, suppliers, and transport providers to manage escalations and create handover reports.
• Ensure compliance with health and safety regulations by daily checks, weekly system tests, and incident investigations.

Skills

Warehouse operations

Team leadership

Health & Safety

KPI management

Microsoft Office

Tools

WMS (Warehouse Management System)

Planning tools

Job description

UK | Lutterworth | MPN2, Magna Park North

Full time

J0105018

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

What You’ll Do

In this role, you will:

• Supervise, coach, and support warehouse personnel by preparing shift plans, allocating tasks, and overseeing daily warehouse operations to meet productivity and quality goals.
• Collaborate with internal departments, suppliers, and transport providers to act as the primary liaison, managing customer escalations and creating handover reports.
• Ensure compliance with all health and safety regulations by conducting daily safety checks, managing weekly system tests for fire alarms, and leading incident investigations.

What You’ll Bring

The ideal candidate will have:

• Intermediate-level experience with established skills in effectively managing and motivating fast-paced warehouse teams.
• Strong knowledge of warehouse operations, stock control processes, Key Performance Indicators, and health and safety regulations.
• Proven ability in organisational multitasking, problem-solving, and exercising sound judgement under moderate supervision.
• Demonstrated competency and training in using warehouse management systems, planning tools, and Microsoft Office applications.

What We Offer (Benefits)

• Competitive compensation plus an annual bonus and benefits aligned with the experience
• Generous annual leave that increases with length of service.
• Comprehensive health, wellness, and retirement plans, including Private Medical Insurance, a 6.5% matched pension scheme, Life Assurance, and a confidential Employee Assistance Program.
• Opportunities for continuous learning and professional growth, alongside voluntary lifestyle perks such as Dental Insurance, a Bike to Work scheme, and an Electric Vehicle Scheme.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement.

Requisition: J0105018