Shift Manager

Iron Mountain; Kettering; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Health, wellness & retirement plans

Learning and growth opportunities

Job summary

Iron Mountain in Kettering, UK is seeking a motivated Warehouse Shift Manager to lead daily operations, supervise staff, and uphold a safe work environment while delivering efficient service.

You will manage handovers, enforce safety and compliance, and provide detailed shift reporting to senior management, enabling continuous improvement in a fast-paced warehouse setting.

Qualifications

• Proven experience leading teams in a fast-paced operations setting.
• Strong knowledge of health, safety, hygiene, and regulatory compliance.
• Excellent communication and coaching skills.

Responsibilities

• Lead daily shift operations and supervise staff to ensure safe, efficient service.
• Oversee handovers, opening/closing procedures, and accurate shift reporting.
• Resolve real-time issues, manage absences, and address escalated customer concerns.
• Enforce safety policies, hygiene standards, and regulatory compliance across the team.
• Maintain inventory accuracy, cash handling, and performance metrics for management.

Skills

People management

Health & safety knowledge

Conflict resolution

Effective communication

Administrative reporting

Job description

UK | Kettering | Unit 2, Symmetry Park

Full time

J0107484

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a motivated and experienced Warehouse Shift Manager to join our Operations team.

In this role, you will be responsible for leading daily shift operations, supervising staff, maintaining a safe working environment, and ensuring efficient service delivery.

What You'll Do (Responsibilities)

In this role, you will:

• Team Supervision & Development: Assign daily tasks, guide employees, monitor performance, and boost team morale. Provide on-the-job coaching, onboard new hires, and support continuous team growth.
• Operational Flow: Manage shift handovers, oversee facility opening or closing procedures, and maintain an organized, cost-effective, and productive workspace.
• Real-Time Problem-Solving: Resolve real-time conflicts, manage unexpected staff absences, and handle escalated customer complaints to maintain consistent operations.
• Safety & Compliance: Enforce health, safety, hygiene, security, and company policies across the entire team through standard protocols and inspections.
• Administrative Reporting: Track inventory levels, balance cash registers, and submit detailed shift reports and performance metrics to senior management.

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

• Proven experience leading and supervising teams within a fast-paced operational environment.
• Strong knowledge of health, safety, hygiene, and standard operational compliance regulations.
• Proven ability in conflict resolution, quick decision-making under pressure, and task management.
• Excellent communication, coaching, and interpersonal skills to keep on-site team engagement high.
• Basic administrative and technical proficiency (e.g., handling reporting, balancing registers, and tracking inventory metrics).

What We Offer (Benefits)

• Competitive compensation aligned with your experience.
• Paid time off and holidays.
• Comprehensive health, wellness, and retirement plans.
• Continuous learning and professional growth opportunities.

Ready to Lead Our Team?

If you are a results-oriented leader ready to tackle daily operational challenges and drive team success, we want to hear from you! Apply today by submitting your resume through our careers page. Join Iron Mountain and take the next step in your management career!

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0107484