First Line Manager

Iron Mountain Incorporated; Kettering; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Private Medical Insurance

Annual Bonus

Pension scheme (Iron Mountain 6.5%)

Life Assurance

Bike to Work

Dental Insurance

Electric Vehicle Scheme

Job summary

Iron Mountain is seeking a Warehouse & Logistics First Line Manager to lead a team of warehouse professionals, ensuring productivity, stock accuracy, and safety. You will drive inbound and outbound workflows, manage shift coverage, and report on KPIs to support customer satisfaction and operational excellence.

The role operates on a 4 on 4 off cycle, 6am–6pm, with a competitive salary and annual bonus. The package includes generous leave, private medical insurance, and a robust pension scheme to

Qualifications

• Demonstrated experience in warehouse operations, stock control processes, and managing dynamic warehouse teams.
• Sound knowledge of workplace health, safety, and compliance regulations.
• Strong organizational and multi-tasking abilities with proven skill in prioritizing tasks within a fast-paced environment.
• Excellent interpersonal and communication skills across all organizational levels.
• Proficiency with Warehouse Management Systems (WMS), planning tools, and Microsoft Office applications.
• Proven capability to exercise sound judgment, make decisive operational choices, and work effectively with moderate supervision.

Responsibilities

• Supervise, coach, and support warehouse operatives, managing shift coverage, performance development, and team morale to cultivate a collaborative environment.
• Prepare shift plans, delegate daily tasks, monitor KPIs, and investigate stock discrepancies to ensure peak productivity and high inventory accuracy.
• Enforce strict compliance with safety regulations, conduct daily risk walks, lead incident investigations, and oversee essential facility safety tests.
• Liaise with suppliers, transport partners, internal departments, and clients to resolve escalations and ensure continuous workflow between shifts.
• Oversee shift tracking, maintain operational activity logs, manage IT ticket escalations, and support payroll input processing.

Skills

Team leadership

Stock control

Health & safety

Multitasking

Communication

WMS

Microsoft Office

Tools

WMS software

ERP system

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Our global warehousing and logistics business is a leader in secure storage, distribution, and supply chain solutions. We specialise in managing and optimising the flow of goods, products, and materials for organisations across the UK and worldwide. Our extensive warehouse operations are crucial to this, involving efficient inventory management, order fulfilment, cross-docking, and transportation logistics. We ensure reliable and timely delivery, supporting our diverse client base with seamless logistics solutions. We're dedicated to operational excellence and providing trusted solutions for complex supply chain needs.

As a Warehouse & Logistics First Line Manager

you will play a pivotal role at the heart of our daily operations - guiding a dedicated team of warehouse professionals to achieve excellence in productivity, stock accuracy, and workplace safety. In this dynamic role, you will foster an inclusive, collaborative culture while ensuring seamless inbound and outbound workflows that directly impact our business success and customer satisfaction. This role is a 4 on 4 off shift, working 6am to 6pm

Responsibilities

• Supervise, coach, and support warehouse operatives, managing shift coverage, performance development, and team morale to cultivate a collaborative environment.
• Prepare shift plans, delegate daily tasks, monitor KPIs, and investigate stock discrepancies to ensure peak productivity and high inventory accuracy.
• Enforce strict compliance with safety regulations, conduct daily risk walks, lead incident investigations, and oversee essential facility safety tests.
• Liaise with suppliers, transport partners, internal departments, and clients to resolve escalations and ensure continuous workflow between shifts.
• Oversee shift tracking, maintain operational activity logs, manage IT ticket escalations, and support payroll input processing.

Qualifications

• Demonstrated experience in warehouse operations, stock control processes, and managing dynamic warehouse teams.
• Sound knowledge of workplace health, safety, and compliance regulations.
• Strong organizational and multi-tasking abilities with proven skill in prioritizing tasks within a fast-paced environment.
• Excellent interpersonal and communication skills across all organizational levels.
• Proficiency with Warehouse Management Systems (WMS), planning tools, and Microsoft Office applications.
• Proven capability to exercise sound judgment, make decisive operational choices, and work effectively with moderate supervision.

What's in it for you

• Consistent Schedule: 4 days on 4 days off, 6am to 6pm Competitive Salary + Annual Bonus Rewarding your expertise and dedication.
• Generous Leave: 23.5 days annual leave, increasing with length of service.
• Your Well-being First: We offer Private Medical Insurance and a confidential Employee Assistance Program (EAP) for you and your family's health and life needs.
• Secure Your Future: Benefit from our generous pension scheme, with Iron Mountain contributing 6.5%, plus Life Assurance covering four times your annual salary.
• Perks for Your Lifestyle: Enjoy a range of voluntary benefits like Dental Insurance, a Bike to Work scheme, fitness membership discounts, and an Electric Vehicle Scheme.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

See the Supplement to learn more about Equal Employment Opportunity.