First Line Manager

Devyani International P Ltd; Dunstable; On-site; GBP 34,000; Full time

Job summary

An established industry player is seeking a First Line Manager to lead their operations in Dunstable. In this pivotal role, you will motivate and guide a dynamic team to meet key performance indicators while ensuring operational efficiency. Your responsibilities will include overseeing daily transport operations, managing administrative tasks, and fostering a culture of safety and excellence. With a focus on career development and a supportive environment, this position offers the chance to make a significant impact within a leading supply chain partner. Join us in shaping the future of logistics and delivering exceptional service.

Benefits

Company pension

Generous holidays

Cycle-to-work scheme

Online discounts

Onsite parking

Qualifications

• Experience in a transport or busy operational environment is desirable.
• Proficiency in MS Office applications and knowledge of Distribution/Transport Systems is advantageous.

Responsibilities

• Manage daily operations and ensure completion of administrative tasks.
• Engage with customer service for delivery updates and promote good driver behaviors.
• Participate in recruitment, training, and coaching of colleagues.

Skills

Attention to detail

Excellent communication skills

Ability to work under pressure

Understanding of drivers' working time directive

Education

CPC transport license

Tools

MS Office applications

Distribution/Transport Systems

Job description

Join our team as a First Line Manager!

We are recruiting for a permanent line manager to work in the operation at JD Sports Dunstable. You will motivate, encourage, guide, and manage team members to meet KPI's and performance requirements.

This is a 4 on 4 off role for the day shift.

Salary: £34,000 per annum

How will you contribute?

1. Daily running of the Transport operation.
2. Ensuring completion of all administrative and legislative tasks required to maintain performance of the operation.
3. To liaise with other departments to avoid delayed departures and/or deliveries.
4. Ensure operational security requirements are adhered to, e.g., vehicle keys, phones, fuel cards.
5. Engage directly with customer service to provide updates regarding deliveries.
6. Management of tachograph records for the driver team.
7. Promote good driver behaviors using tools like Mix telematics.
8. Provide leadership and motivation for admin and driver teams, including regular 121s, career discussions, and succession planning.
9. Conduct investigations and accident investigations in a timely manner.
10. Assist with vehicle defect management via the VOR process.
11. Participate in recruitment, training, and coaching of colleagues.
12. Manage sickness absence processes, including record keeping and RTW interviews.
13. Work across both locations in the Midland Campus.

What will you bring?

• Attention to detail and accuracy in information.
• Experience in a transport or busy operational environment (desirable).
• Excellent communication skills at all levels.
• Understanding of drivers' working time directive and EU regulations.
• Ability to work under pressure and meet tight deadlines independently.
• Proficiency in MS Office applications; knowledge of Distribution/Transport Systems is advantageous.
• CPC transport license is a plus.

Our Culture & Benefits

We offer a friendly, safety-first environment, with benefits including a company pension, generous holidays, cycle-to-work scheme, online discounts, onsite parking, and more.

We value career development, training, and multiskilling in a dynamic environment.

Our Values

Thoughtfulness, aiming high, and preparedness.

Our Commitment

We promote equality and inclusion, supporting colleagues to be their authentic selves. We welcome your application.

About Us

Wincanton is a leading supply chain partner with over 20,000 colleagues across 200+ sites, providing comprehensive supply chain solutions across the UK.