Firearms Licensing & Casework Coordinator

Hatched Recruitment Group; England; On-site; GBP 21,000 - 27,000; Full time

Job summary

Hatched Recruitment Group is seeking a highly organized Firearms Caseworker to join a busy Essex police team. You will process firearms and shotgun certificate applications, perform checks, and maintain precise records to support lawful possession of firearms.

The role requires attention to detail, strong IT skills, and the ability to handle sensitive information in a customer-facing environment.

Qualifications

• Five years of referencing experience required.
• Enhanced DBS check is mandatory.
• GCSEs in Maths and English or equivalent.
• At least one year's experience in a busy admin role.
• Strong IT skills and ability to use multiple systems.
• Excellent attention to detail and accuracy.
• Good organisational and time-management skills.
• Strong written and verbal communication.
• Ability to follow policies, procedures and legislation.
• Willingness to undertake role-specific training.

Responsibilities

• Process firearms and shotgun certificate applications, renewals, variations and cancellations.
• Update and maintain accurate records across databases and systems.
• Carry out checks on applicants and certificate holders.
• Prepare case files and review reports for approval or investigation.
• Respond to enquiries by phone, email and in person.
• Monitor progress, chase information and meet deadlines.
• Maintain records of certificate holders and changes.
• Identify expired certificates and cases needing action.
• Support the team with admin duties and training new starters.
• Follow policies and procedures and ensure data security.

Skills

Referencing checks

Enhanced DBS

Administrative experience

IT skills

Attention to detail

Organisation

Communication skills

Policy compliance

Training readiness

Patient/confidential handling

Education

GCSEs Maths and English

Tools

Databases

Microsoft Office

Job description

Hatched Recruitment Group is seeking a highly organized Firearms Caseworker to join a busy Essex police team. You will process firearms and shotgun certificate applications, perform checks, and maintain precise records to support lawful possession of firearms.

The role requires attention to detail, strong IT skills, and the ability to handle sensitive information in a customer-facing environment.