Fire & Security Service Engineer

Jones Lang LaSalle Incorporated; Swinton; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Company van & fuel card

Mobile phone

Pension scheme

Health cash plan

25 days annual leave

Job summary

Jones Lang LaSalle Incorporated is seeking a skilled Multi-Disciplinary Fire & Security Service Engineer to join the Manchester team, servicing clients across the North. You will perform service, PPM, installation, configuration and on-site support for fire alarm and integrated security systems.

The role requires delivering high-quality field service, maintaining detailed records and ensuring BS5839 and related standards are met, with on-call duties and regional travel as needed.

Qualifications

• Proven experience servicing and maintaining fire alarm systems (addressable & conventional).
• Proven experience installing, configuring and maintaining CCTV, access control, intrusion detection systems.

Responsibilities

• Service, maintenance and testing of fire alarm systems across the North region.
• Install, configure and commission integrated security systems and related technologies.
• Respond to callouts, maintain records and provide on-site technical support to clients.

Skills

Fire Alarm Systems

Security Systems

BS5839 standards

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.About the RoleWe are seeking a skilled and versatile Multi-Disciplined Fire & Security Service Engineer to join our Manchester team, serving clients across the North region. This is an exceptional opportunity to develop and progress your career within the fire and security engineering sector, working with the latest technologies across both disciplines.In this pivotal role, you will be responsible for the service, planned preventative maintenance (PPM), installation, configuration, and technical support of fire alarm systems and integrated security systems, ensuring our clients across the North receive exceptional technical service and system reliability.You will receive comprehensive training on our range of products through our chosen manufacturers, industry-recognised training courses, and our in-house product training facility, supporting your continuous professional development.Fire Alarm Systems:Conduct servicing, PPM, and technical support on fire alarm systems including addressable and conventional panels across the North regionPerform routine maintenance, testing, and fault diagnosis on fire detection and alarm systems to ensure compliance with BS5839 standardsCommission fire alarm systems and carry out statutory inspections and compliance checksRespond to emergency callouts and provide reactive maintenance supportMaintain detailed service records, certification, and compliance documentationSecurity Systems:Install, configure, and commission integrated security systems including CCTV, access control, intrusion detection, and related technologiesPerform routine and reactive maintenance on security systems to ensure optimal performance and reliabilityConduct software updates, hardware upgrades, and comprehensive system diagnosticsConfigure and install remote signalling devices, commission systems, and fully test signalling to Alarm Receiving Centres (ARCs)OtherProvide expert technical support to clients on fire and security system issues across the Manchester and North regionDiagnose and resolve problems remotely or on-site, ensuring customer satisfaction and minimal downtimeDeliver professional service on planned preventative maintenance (PPM) visits and emergency calloutsProvide end-user training on the effective operation and maintenance of fire and security systemsMaintain accurate and detailed records of system configurations, installation procedures, service histories, and troubleshooting activitiesComplete service reports, certification, and compliance documentation promptly and thoroughlyKeep meticulous records demonstrating attention to detail, quality, and customer service excellenceComfortable being part of a team, offering support and encouraging attitudeWork closely with colleagues, project managers, clients, and suppliers to deliver tailored, integrated solutionsParticipate in on-call rota to provide responsive emergency supportProvide occasional coverage in other areas within the North region, which may require overnight stays when necessaryEnsure all work complies with relevant health and safety legislation, industry standards (including BS5839, BS8494), and company policiesStay current with emerging technologies, regulatory changes, and best practices in fire and security engineeringWhat We're Looking ForEssential Skills & Experience:Fire Systems:Proven and demonstrable experience in fire alarm systems maintenance gained over a number of yearsComprehensive knowledge and understanding of BS5839 standards and their practical applicationExperience servicing and maintaining both addressable and conventional fire alarm systemsSecurity Systems:Proven experience installing, configuring, and maintaining security systems (CCTV, access control, intrusion detection)Strong technical competence in networking protocols, hardware installation, and fault diagnosisProficiency in security protocols including TCP/IP, SSL, AES, and relevant signalling standardsGeneral Requirements:Full UK Driving Licence (essential)Excellent communication and interpersonal skills with the ability to engage effectively with clients, colleagues, and suppliersAbility to provide professional service demonstrating meticulous attention to detail, quality, and customer careCapable of working independently with minimal supervision, as well as collaboratively as part of a teamReliability and punctuality—essential qualities for this roleDetail-oriented with strong analytical and problem-solving abilitiesHighly Desirable:FIA (Fire Industry Association) qualifications or equivalent fire alarm trainingRelevant professional certifications (e.g., ECS/CSCS cards, NSI/SSAIB accreditation, Certified Security Systems Professional, or equivalent)Willingness to participate in the on-call rota to support emergency response requirementsWhat We Offer in ReturnCompetitive Salary: negotiable dependent on experience and qualificationsGenerous Annual Leave: 25 days plus bank holidays, with the option to purchase up to 5 additional daysContributory Pension Scheme: Company-matched contributions to support your financial futureLife Assurance: Providing security for you and your familyCompany Van & Fuel Card: Fully equipped for your role, provided for business useMobile Phone: Provided to support your field-based activitiesHealth Cash Plan: Funded plan to support your wellbeingWorking Hours: 36.5 hours per week (Monday–Thursday 08:45–16:40, Friday 08:45–16:00)On-Call Rota: Currently 1 in 8 weeks, with a £200 standby allowance per weekCall-Out Payments: Minimum 3 hours paid at applicable overtime rates for the first call-out per occurrenceTravel Time Compensation: Paid after 1-hour cumulative travel time (e.g., 30 minutes each way)Overtime Opportunities: Available by agreement—paid at time and a half (Monday–Saturday) and double time (Sundays and Bank Holidays)Professional Development: Access to manufacturer training, industry-recognised courses, and our in-house training facility to advance your technical skillsRecommend a friend scheme paid on success of passing probationJoin the Hall & Kay TeamOur people create safety every day. If you're a multi-skilled fire and security engineer who thrives in a dynamic, client-focused environment and is committed to technical excellence, we'd love to hear from you.This is an excellent opportunity to develop and progress your career within the fire and security engineering sector, working on cutting-edge technology with a company that invests in your professional growth whilst serving clients across Manchester and the North region.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.