Fire & Security Service Engineer

Marlowe Fire & Security Group Recruitment

Carlisle

On-site

GBP 40,000 - 45,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Competitive salary
Company van with equipment
Paid holidays plus Bank Holidays
Mental Health & Well-being scheme
Development & Training opportunities

Job summary

A leading fire and security services company is looking for a passionate Fire & Security Service Engineer to join their team. Located in Carlisle, the role involves maintaining Fire and Security systems, ensuring customer satisfaction, and contributing to a team-oriented environment. Candidates should have a strong technical background and exceptional customer service skills. This full-time position offers a competitive OTE of £45,000 and various benefits including a company van and training opportunities.

Qualifications

  • Experience with front-line customer contact preferred.
  • Able to respond to service calls effectively.
  • Maintain stock levels with support.

Responsibilities

  • Maintain Fire & Security systems as per standards.
  • Respond to service calls on various Fire and Security systems.
  • Plan and conduct site visits effectively.

Skills

Technical background in electrical/electronic industry
Knowledge of Fire and Security Systems
Organizational skills
Exceptional customer service
Professional demeanor

Tools

Gent
Notifier
Kentec
Galaxy
Hikvision

Job description

Overview

Fire & Security Service Engineer - Lancaster/Carlisle

Join Marlowe Fire & Security, where innovation meets dedication! We are on the lookout for passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK.

Why Marlowe Fire & Security

As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!

Your Role as a Fire & Security Service Engineer

Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.

Responsibilities
  • Maintain Fire & Security Systems in your assigned area
  • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements
  • Plan and respond to routine and re-active call visits in your area
  • Maintain effective communication with customers when planning site visits
  • Maintain your stock levels with support from the Stores team
  • Attend training sessions as and when required
  • Attend Engineering team meetings as and when required
  • Identify any personal training and development needs to help you provide the best possible customer service
Our Systems

Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec

Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco

CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems

Access Control: Paxton, PAC. Salto

What We're Seeking

We're thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here's how you can excel in this position:

For this opportunity, we are specifically looking for candidates who offer:

  • A technical background in the electrical / electronic industry
  • Good all-round knowledge of Fire and Security Systems
  • Experience of front-line customer contact preferred
  • Excellent organisational skills
  • A professional and presentable demeanor, always
  • An ability to deliver exceptional customer service
Benefits
  • OTE - £45,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
  • Company Van with fully fitted Van vaults
  • Full use of our Academy training + external training
  • 6 training days a year
  • Royal London Pension Scheme
  • Life Assurance x4 Basic Salary
  • Employee Recognition Scheme
  • Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
  • Paid Holidays plus Bank Holidays
  • Additional Day holiday each full year of completed service (up to 25 days)
  • Mental Health & Well-being scheme
  • Development & Progression opportunities
  • 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment
A Little More About Marlowe Fire & Security

We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry.

We're big enough to deliver results but small enough to genuinely care.

Our Businesses Include
  • Marlowe Fire & Security marlowefireandsecurity.com
  • Alarm Communications acl.uk.com
  • Clymac clymac.co.uk
  • FAFS Fire & Security fafsfireandsecurity.com
  • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com
  • Morgan Fire Protection morganfire.co.uk
  • Marlowe Smoke Control marlowe-aov.co.uk
Equal Opportunities

We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know.

Right to Work

Unfortunately, we are unable to provide Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Industries: IT Services and IT Consulting
Get your free, confidential resume review.
or drag and drop your file here.
Similar jobs

Similar jobs worth comparing

Fire & Security Service Engineer
Fire & Security Service Engineer

Marlowe Fire & Security Group Talent Acquisition • Birmingham

On-site
GBP 50,000 - 60,000
OTE - £55,000 inclusive of all earning components
Company Van
Training opportunities
+5
Fire & Security Service Engineer
Fire & Security Service Engineer

Marlowe Fire & Security Group Talent Acquisition • Shrewsbury

On-site
GBP 45,000 - 60,000
OTE - £55,000 inclusive of salary, overtime, and commissions
Company van with fitted vaults
Training and development opportunities
Fire & Security Service Engineer
Fire & Security Service Engineer

Marlowe Fire & Security Group Talent Acquisition • Leicester

On-site
OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
Company Van with fully fitted Van vaults
Full use of Academy training + external training
+8
Fire & Security Installation & Commissioning Engineer
Fire & Security Installation & Commissioning Engineer

Marlowe Fire & Security Group Talent Acquisition • Manchester

On-site
GBP 29,000 - 35,000
Competitive salary
Enhanced Pension Scheme
Comprehensive Life Assurance
+5
Fire & Security Service Engineer
Fire & Security Service Engineer

Marlowe Fire & Security Group Recruitment • Colchester

On-site
GBP 40,000 - 55,000
Company Vehicle & Fuel Card
Company Tablet and Mobile Phone
Royal London Pension Scheme
+7
Fire & Security Service Engineer
Fire & Security Service Engineer

Marlowe Fire & Security Group Talent Acquisition • Walsall

On-site
GBP 55,000
OTE – £55,000 inclusive of salary and bonuses
Company van with fully fitted vaults
Pension scheme
+2
Junior Fire & Security Engineer/Junior Minor Works Engineer
Junior Fire & Security Engineer/Junior Minor Works Engineer

Marlowe Fire & Security Group Talent Acquisition • Greater London

On-site
GBP 28,000 - 30,000
Company Van
Full training provided
Royal London Pension Scheme
+4
Lead Fire & Security Engineer
Lead Fire & Security Engineer

Marlowe Fire & Security Group Talent Acquisition • Portsmouth

On-site
GBP 40,000
Basic Salary up to £40k
Overtime and on-call compensation
Company Van
+8
Entry Level Fire & Security Maintenance Engineer
Entry Level Fire & Security Maintenance Engineer

Marlowe Fire & Security Group Talent Acquisition • Leicester

On-site
GBP 28,000 - 30,000
On Target Earnings - £28,000 - £30,000
Company van & fuel card
Royal London Pension Scheme
+4
Fire & Security Minor Works Engineer
Fire & Security Minor Works Engineer

Marlowe Fire & Security Group Talent Acquisition • Luton

On-site
GBP 30,000 - 40,000
Company Van with fitted vaults
Full training opportunities
Royal London Pension Scheme
+3